Printer problem - Items sent to print are not printing.

Anonymous
2010-09-04T04:54:31+00:00

I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-07-01T21:28:02+00:00

Hi Bob,

Getting a test page out is good start, but there a few thing s you can try to get your printer fully working...

Microsoft provides a Fix It tool which will troubleshoot the printer for you, and might give some useful information on what might be causing an issue:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

If you are getting prints out it sounds as though there isn't much wrong with the spools service, but keep an eye on it as sometimes a print job can throw the service out. You'll find it in Services.

Also, make sure you have the latest driver for the printer from the manufacturers website. You view what drivers you have already from Print Management, which you can find in Administrative Tools from the Control Panel.

Hope some this helps.

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  2. LemP 74,970 Reputation points Volunteer Moderator
    2017-07-08T18:33:26+00:00

    what do I need to do to fix problems

    Debbie --

    What you need to do is ask your own question in which you give details about your computer, your printer, and your problem.  Please read these two articles for suggestions:

    How to begin your own, new thread about your computer & your problem

    How to ask a question

    Adding on to the end of a very long series of posts from over 7 years ago is the wrong way to go about getting help.

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  3. Anonymous
    2017-07-08T17:11:38+00:00

    what do I need to do to fix problems

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  4. Anonymous
    2015-06-03T15:33:47+00:00

    My Dell Printer 810 is not printing...I know an item that was to be printed, but can't delete it.  How do I delete/clear what is waiting to be printed?

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