Printer problem - Items sent to print are not printing.

Anonymous
2010-09-04T04:54:31+00:00

I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-07-01T21:28:02+00:00

Hi Bob,

Getting a test page out is good start, but there a few thing s you can try to get your printer fully working...

Microsoft provides a Fix It tool which will troubleshoot the printer for you, and might give some useful information on what might be causing an issue:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

If you are getting prints out it sounds as though there isn't much wrong with the spools service, but keep an eye on it as sometimes a print job can throw the service out. You'll find it in Services.

Also, make sure you have the latest driver for the printer from the manufacturers website. You view what drivers you have already from Print Management, which you can find in Administrative Tools from the Control Panel.

Hope some this helps.

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  1. Anonymous
    2017-12-20T14:10:12+00:00

    **Thread locked by the moderator since it has already run its course. The efforts of all of the contributors in this thread are very much appreciated. If you're having issues with any Microsoft products or services, feel free to use the***'Participate'** menu to ask a question or just simply click the**'*Ask a Question' button on the upper right corner of the page.**

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  2. Anonymous
    2017-12-13T19:32:53+00:00

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  3. Anonymous
    2017-12-13T04:07:34+00:00

    MY CANON PRINTER MG3000 SHOWS' ERROR', PROBLEM WITH CLASS DRIVER 0253,  ONLY PRINTS BLANK PAGE

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  4. Anonymous
    2017-11-06T21:58:10+00:00

    Documents sent from my  HP PRO computer to my EPSON WF-3540 printer will not print.

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