Printer problem - Items sent to print are not printing.

Anonymous
2010-09-04T04:54:31+00:00

I'm having problems with my printer.  If I send a document over to be printed it doesn't print?  There's no jam, the cartridges are full and there's  paper.  Help!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-07-01T21:28:02+00:00

Hi Bob,

Getting a test page out is good start, but there a few thing s you can try to get your printer fully working...

Microsoft provides a Fix It tool which will troubleshoot the printer for you, and might give some useful information on what might be causing an issue:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

If you are getting prints out it sounds as though there isn't much wrong with the spools service, but keep an eye on it as sometimes a print job can throw the service out. You'll find it in Services.

Also, make sure you have the latest driver for the printer from the manufacturers website. You view what drivers you have already from Print Management, which you can find in Administrative Tools from the Control Panel.

Hope some this helps.

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  1. Anonymous
    2012-10-22T06:35:07+00:00

    Did you set the printer as a default?


    mohanad

    yes i did but when i did that that same pinter showed two printer the printer is installed it just cant communcaite with the computer it was working than i upgraded to a better router and that is when the promlem begin

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  2. Anonymous
    2012-10-17T00:22:33+00:00

    please can you help printer reading error will not print not reconizing my printer.

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  3. Anonymous
    2012-10-06T10:47:40+00:00

    I am having problems with my printer. I send a document to my printer but it doe's not print? There is no paper jam and I have full ink cartridges installed, and printer paper is installed. All I get is error come up on my report.

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  4. Anonymous
    2012-09-03T09:15:50+00:00

    right click the printer and set it as online if the ptinter is not properly connected then also it shows as offline. if this doesnt solve the problem try changing the port of the cable.

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