LG DVD-RAM Drive not reading discs in Windows 7

Anonymous
2009-05-16T12:10:01+00:00

Title pretty much sums it up....

I have 7 installed and it's running great!  But if I put anything into the drive to load onto the system it doesn't spin it up.  I can see the drive in My Computer, but it still thinks that CD1 of World of Warcraft is inside of it, but it didn't spin up that disc either.

I had a bunch of things turned off during the install (HyperTransport, IDE, FDD), should I turn everything off again and try to load it up, just to turn it all back on later?  Or is there a known fix?  Exact model is the GH22NS30.

AMD Athlon 64 x2 Dual Core Processor 5400+ Black Edition; Abit AN52 nForce 520 Motherboard; OCZ SLI-Ready Edition 4GB DDR2 (PC2 6400); Western Digital WD360GD 36gb Raptor; Western Digital WD740ADFD 74gb Raptor; LG GH22NS30 DVD-RAM Drive; XfX GeForce 8800GT Alpha Dog Edition

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-05-18T21:29:20+00:00

Hi Rustedbucket,

Thanks for posting to the Getting Ready for Windows 7 communtiy forum.

Try deleting the filters in the registry, see if this helps to resolve this.

Remember to backup the registry to external media prior to editting the registry. 

  1. Click Start

Collapse this imageExpand this image

, type regedit in the Start Search box, and then click regedit in the Programs list.

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If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Locate, and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

Caution There can be many instances of the registry subkey that is mentioned in step 2**. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM**. 3. In the right pane, right-click UpperFilters, and then click Delete. 4. Click Yes to confirm the removal of the UpperFilters registry entry. 5. In the right pane, right-click LowerFilters, and then click Delete. 6. Click Yes to confirm the removal of the LowerFilters registry entry. 7. Exit Registry Editor, and then restart the computer.

Please let us know if this assists you or if further assistance is needed involving this issue.

Regards,

Debbie

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forumand let us know what you think.

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  1. Anonymous
    2009-11-20T11:23:11+00:00

    Yet another person here having the exact same problem.

    I have 2 DVD drives - LG GCC H20 super-multi and a Pioneer DVD-RW drive. Both are confirmed "compatible" with Win7 64-bit.

    Both appear fine in Device Manger, no errors.

    Both have current Firmware installed

    Put in any kind of disc; DVD (Film or software), CD etc. it flashes a few times then goes quiet. About 10 minutes later it'll spin up, occasionally do something (e.g. try and auto-run or play music) then stop again for another 10 minutes. Can't close the program during this time either, have to wait for about 10 minutes before it'll close any process e.g. WMP or CyberLink.

    No filters to remove

    Drivers claim to be up to date

    Have changed drive letters

    Have changed SATA ports on MoBo.

    Have un-installed, removed, booted, reinstalled, re-booted.

    Have removed old IDE drive.

    Really, incredibly annoying.

    My only thought is it might be an interupt conflict somewhere?

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  2. Anonymous
    2009-11-20T16:29:32+00:00

    Same problem but with Compaq laptops: CQ60 upgraded from Vista to Win7 32-bit and a CQ61 pre-installed Win7 64-bit. I found that if I boot with a disc in the drive it will work fine even after the disc is removed.  It appears to be an initialization problem, possibly a service not starting.

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  3. Anonymous
    2009-11-20T17:11:43+00:00

    I swallowed the pill and purchased a new LG Super Multi for a paltry $25 and problem solved. I just resigned to the fact that my trusty LG bit it after the Win 7 install.

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  4. Anonymous
    2009-11-21T20:34:49+00:00

    Count me in, I've got a similar problem.  Installed Windows 7 but now when I insert a video disk into either DVD drive, my mouse disapears and nothing happens until I log out.  I've updated all drivers on my Dell 630i xps, which cured some ills, but not this one.  The other problem I've got is when somebody sends me a PPS file, I have to save it to view it, if I open it I stays in the toolbar and I can't maximize it.

    Help!

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