LG DVD-RAM Drive not reading discs in Windows 7

Anonymous

Title pretty much sums it up....

I have 7 installed and it's running great! But if I put anything into the drive to load onto the system it doesn't spin it up. I can see the drive in My Computer, but it still thinks that CD1 of World of Warcraft is inside of it, but it didn't spin up that disc either.

I had a bunch of things turned off during the install (HyperTransport, IDE, FDD), should I turn everything off again and try to load it up, just to turn it all back on later? Or is there a known fix? Exact model is the GH22NS30.

AMD Athlon 64 x2 Dual Core Processor 5400+ Black Edition; Abit AN52 nForce 520 Motherboard; OCZ SLI-Ready Edition 4GB DDR2 (PC2 6400); Western Digital WD360GD 36gb Raptor; Western Digital WD740ADFD 74gb Raptor; LG GH22NS30 DVD-RAM Drive; XfX GeForce 8800GT Alpha Dog Edition

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi Rustedbucket,

Thanks for posting to the Getting Ready for Windows 7 communtiy forum.

Try deleting the filters in the registry, see if this helps to resolve this.

Remember to backup the registry to external media prior to editting the registry.

Click Start

Collapse this imageExpand this image

, type regedit in the Start Search box, and then click regedit in the Programs list.

Collapse this imageExpand this image

If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Locate, and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

Caution There can be many instances of the registry subkey that is mentioned in step 2**. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM**. 3. In the right pane, right-click UpperFilters, and then click Delete. 4. Click Yes to confirm the removal of the UpperFilters registry entry. 5. In the right pane, right-click LowerFilters, and then click Delete. 6. Click Yes to confirm the removal of the LowerFilters registry entry. 7. Exit Registry Editor, and then restart the computer.

Please let us know if this assists you or if further assistance is needed involving this issue.

Regards,

Debbie

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forumand let us know what you think.

0 comments

71 additional answers

Anonymous

2009-06-02T13:42:51+00:00

Sorry for the delay to responding to this thread.

I navigated to the registry key and found that the UpperFilters or LowerFilters value DID NOT exist in this thread, and therefore could not remove them since they did not exist.

However, under thread {4D36E967-E325-11CE-BFC1-08002BE10318} an UpperFilters value does exist. This thread is specified vaguely as Disk Drives which I assume to mean harddrives. Might this value also control the CDROM, and should I attempt to remove the UpperFilters thread that exists here?

I still have been unable to get my LG drive to work (GH22NS30). Again, Windows recognizes the drive (both in Explorer and Device Manager). I have uninstalled the drive via Device Manager in the hope that reacquiring the drivers would rectify the situation, but it did not. As you can imagine, getting anything the load onto this machine is near impossible due to this conflict.

AMD Athlon 64 x2 Dual Core Processor 5400+ Black Edition; Abit AN52 nForce 520 Motherboard; OCZ SLI-Ready Edition 4GB DDR2 (PC2 6400); Western Digital WD360GD 36gb Raptor; Western Digital WD740ADFD 74gb Raptor; LG GH22NS30 DVD-RAM Drive; XfX GeForce 8800GT Alpha Dog Edition
Was this answer helpful?

0 comments No comments
Anonymous

2009-05-16T20:05:06+00:00

Thank you for the response!

As far as I know, the problem occurred upon successful installation. If I put a bootable disc into the drive, BIOS recognizes it and prompts me to press a key. However, in Windows the drive does not seem to spin up at all; rather, the light blinks 5 times and then goes blank. If I double click 'My Computer,' I can see the drive, but it will appear empty.

Aside from the 7 installation, I have not been able to install any other programs. It was while trying to install my first program that I found the error/issue to exist.

Since the issue has occurred, I have installed up-to-date chipset drivers and BIOS had already been flashed to the most current version. Further, the firmware for the drive had been updated on a previous OS. I have checked all of my connections and they are indeed seated properly. As far as uninstalling the drive to have Windows reinstall it, well, I haven't tried it. Frankly, with the troubles I had with my MBR prior to getting 7 to install correctly, I'm fearful with how it will react.

AMD Athlon 64 x2 Dual Core Processor 5400+ Black Edition; Abit AN52 nForce 520 Motherboard; OCZ SLI-Ready Edition 4GB DDR2 (PC2 6400); Western Digital WD360GD 36gb Raptor; Western Digital WD740ADFD 74gb Raptor; LG GH22NS30 DVD-RAM Drive; XfX GeForce 8800GT Alpha Dog Edition
Was this answer helpful?

0 comments No comments
Anonymous

2009-05-16T19:21:11+00:00

Hello, Rustedbucket

Thank you for using the Answers Forum and helping test Windows 7.

How long ago did this start happening?

Did you install any programs or updates prior to this?

You can try uninstalling and reinstalling the device. You can do this by going to Start, right click on Computer and select Manage. Go to the Device Manager, locate and right click your drive, and choose Uninstall. Restart your computer and it should be reinstalled.

You may also want to check your connections.

We look forward to hearing back from you.

David

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.
Was this answer helpful?

0 comments No comments