LG DVD-RAM Drive not reading discs in Windows 7

Anonymous
2009-05-16T12:10:01+00:00

Title pretty much sums it up....

I have 7 installed and it's running great!  But if I put anything into the drive to load onto the system it doesn't spin it up.  I can see the drive in My Computer, but it still thinks that CD1 of World of Warcraft is inside of it, but it didn't spin up that disc either.

I had a bunch of things turned off during the install (HyperTransport, IDE, FDD), should I turn everything off again and try to load it up, just to turn it all back on later?  Or is there a known fix?  Exact model is the GH22NS30.


AMD Athlon 64 x2 Dual Core Processor 5400+ Black Edition; Abit AN52 nForce 520 Motherboard; OCZ SLI-Ready Edition 4GB DDR2 (PC2 6400); Western Digital WD360GD 36gb Raptor; Western Digital WD740ADFD 74gb Raptor; LG GH22NS30 DVD-RAM Drive; XfX GeForce 8800GT Alpha Dog Edition

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-05-18T21:29:20+00:00

Hi Rustedbucket,

Thanks for posting to the Getting Ready for Windows 7 communtiy forum.

Try deleting the filters in the registry, see if this helps to resolve this.

Remember to backup the registry to external media prior to editting the registry. 

  1. Click Start

Collapse this imageExpand this image

, type regedit in the Start Search box, and then click regedit in the Programs list.

Collapse this imageExpand this image

If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Locate, and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

Caution There can be many instances of the registry subkey that is mentioned in step 2**. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM**. 3. In the right pane, right-click UpperFilters, and then click Delete. 4. Click Yes to confirm the removal of the UpperFilters registry entry. 5. In the right pane, right-click LowerFilters, and then click Delete. 6. Click Yes to confirm the removal of the LowerFilters registry entry. 7. Exit Registry Editor, and then restart the computer.

Please let us know if this assists you or if further assistance is needed involving this issue.

Regards,


Debbie

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forumand let us know what you think.

Was this answer helpful?

0 comments No comments

71 additional answers

Sort by: Newest
  1. Anonymous
    2009-10-25T03:13:58+00:00

    Has anyone checked to see if they are running the latest firmware for their drives. I had the same issue when I went to Vista, upgraded the firmware for the DVD and it started working as it should. I just updated my LG Drives, but won't have the Win 7 media delivered until late Tuesday.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2009-10-24T03:29:27+00:00

    Same problem here. Using a Dell Dimensions 9200 Unit.

    No upper lower to delete.

    Drive is shown to be there, but cannot read DVDS. funny thing is, it can read VCDs....

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2009-10-21T20:36:14+00:00

    Having the same problem with my LG Supermulti.

    I too hope they have a fix in the RTM.

    Unfortunately the silence in this thread is not good.

    Came here looking for an answer looks like I will have to keep digging.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2009-10-20T02:59:46+00:00

    I don't think there ever was a solution to this issue. For some reason LG optical drives don't work well with Windows 7 RC. I truly hope they have fixed this issue for the actual Release. As I have 2 computers with LG drives in them which I'd like to install Windows 7 on.

    Was this answer helpful?

    0 comments No comments