Windows explorer random crashes for Windows 7 64-bit

Anonymous
2009-12-11T14:12:36+00:00

Hello,

I have been been getting random windows explorer crashes. I am on windows 7 64 bit version. Here are my most recent event error logs from the past day:

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5be01a

Exception code: 0xc000041d

Fault offset: 0x00000000000fd7d2

Faulting process id: 0xd50

Faulting application start time: 0x01ca7a1f2eeaa801

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\system32\ole32.dll

Report Id: 8443a25b-e612-11de-b2bf-00241dd95063

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc000041d

Fault offset: 0x0000000000051d1e

Faulting process id: 0xe4c

Faulting application start time: 0x01ca7a1f2529a482

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 693e437f-e612-11de-b2bf-00241dd95063

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc000041d

Fault offset: 0x000000000003202d

Faulting process id: 0xc0c

Faulting application start time: 0x01ca7a1f1fd0ed44

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 60915f9f-e612-11de-b2bf-00241dd95063

Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc0000005

Fault offset: 0x0000000000051da0

Faulting process id: 0xec0

Faulting application start time: 0x01ca7a0ae19e0193

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 5954bcb3-e612-11de-b2bf-00241dd95063

Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc0000374

Fault offset: 0x00000000000c6cd2

Faulting process id: 0xa78

Faulting application start time: 0x01ca79eaf10a6bca

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 1b5944ff-e5fe-11de-b2bf-00241dd95063

The crashes do not stall my system its just that the pop up window shows up saying I have restart windows explorer again. I'm wondering if its a program I installed or something else. I do not want to reinstall windows 7 in order to fix this problem. Any help is appreciated. Please let me know if more information is required. Thank you.

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Anonymous
2011-07-12T19:31:09+00:00

Continual Windows Explorer crashes.  Depending on my activity, how many windows/programs I was opening and closing as often as every few minutes.

For me, it was the Trend Micro Internet Security Suite.  I took that out, life is good again and my new computer is finally performing as I expected it would.

A pity, I've been with them since they were PCCillin.

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  1. Anonymous
    2010-02-04T02:56:55+00:00

    I've had the same problems with my computer, just not the error logs, like a few minutes ago i opened a folder & then i closed it & windows explorer crashed, then it restarts, could this be a problem in a resent microsoft update, or just a windows 7 bug?

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  2. Anonymous
    2010-02-04T14:40:37+00:00

    A shellextension is mostly the causes. Download the reg file from my skydrive and import it, when explorer crashes again, you'll see a dmp file under C:\localdumps. Please upload this file.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  3. Anonymous
    2010-03-29T05:39:30+00:00

    I think that the solution is deactivating all video hardware acceleration options in adobe software like Adobe Reader, FlashPlayer, etc.

    My ramdomly crashes are finished.

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  4. Anonymous
    2010-07-15T06:03:14+00:00

    What Ken says is the source of the problem.  "I'VE never experienced a single crash".  I own a software development company, and that phrase will get you fired because it means you aren't taking responsibility for your code.

    I'm crashing EVERY SINGLE MOUSE CLICK in windows explorer 7 64-bit ultimate edition on a brand new computer.  I'm having to use WINDOWS XP MODE to copy my dang files around for crying out loud, I shouldn't have to use an embedded OS emulator to copy files on my computer.

    Ken, here is my "Windows Desktop Experience".

    Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d

    Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802

    Exception code: 0xc0000374

    Fault offset: 0x00000000000c6df2

    Faulting process id: 0x894

    Faulting application start time: 0x01cb23e093bba9f3

    Faulting application path: C:\Windows\explorer.exe

    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

    Report Id: d9ff2f4e-8fd3-11df-a60d-001167d6ac8f

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