Windows explorer random crashes for Windows 7 64-bit

Anonymous
2009-12-11T14:12:36+00:00

Hello,

I have been been getting random windows explorer crashes. I am on windows 7 64 bit version. Here are my most recent event error logs from the past day:

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5be01a

Exception code: 0xc000041d

Fault offset: 0x00000000000fd7d2

Faulting process id: 0xd50

Faulting application start time: 0x01ca7a1f2eeaa801

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\system32\ole32.dll

Report Id: 8443a25b-e612-11de-b2bf-00241dd95063

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc000041d

Fault offset: 0x0000000000051d1e

Faulting process id: 0xe4c

Faulting application start time: 0x01ca7a1f2529a482

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 693e437f-e612-11de-b2bf-00241dd95063

Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc000041d

Fault offset: 0x000000000003202d

Faulting process id: 0xc0c

Faulting application start time: 0x01ca7a1f1fd0ed44

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 60915f9f-e612-11de-b2bf-00241dd95063

Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc0000005

Fault offset: 0x0000000000051da0

Faulting process id: 0xec0

Faulting application start time: 0x01ca7a0ae19e0193

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 5954bcb3-e612-11de-b2bf-00241dd95063

Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771

Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b

Exception code: 0xc0000374

Fault offset: 0x00000000000c6cd2

Faulting process id: 0xa78

Faulting application start time: 0x01ca79eaf10a6bca

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 1b5944ff-e5fe-11de-b2bf-00241dd95063

The crashes do not stall my system its just that the pop up window shows up saying I have restart windows explorer again. I'm wondering if its a program I installed or something else. I do not want to reinstall windows 7 in order to fix this problem. Any help is appreciated. Please let me know if more information is required. Thank you.

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Anonymous
2011-07-12T19:31:09+00:00

Continual Windows Explorer crashes.  Depending on my activity, how many windows/programs I was opening and closing as often as every few minutes.

For me, it was the Trend Micro Internet Security Suite.  I took that out, life is good again and my new computer is finally performing as I expected it would.

A pity, I've been with them since they were PCCillin.

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  1. Anonymous
    2012-10-08T23:29:42+00:00

    https://skydrive.live.com/redir?resid=1BC7E41B805525FE!123


    I am getting really angry because I have done everything that everybody said to do. I can't play a game, use the internet, or even goto my freaking files. I need to be on the internet to do my work, and it doesn't let me use anything for my computer. I literally sat here and watched it for 15 minutes... and it crashed maybe 10-15 times.

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  2. Anonymous
    2012-09-04T17:50:23+00:00

    Andre

    I hope you are still about.

    I've finally got frustrated about the occasional Explorer crashes (usually when right clicking) that I have downloaded your reg file and collected some dumps.

    https://skydrive.live.com/?cid=24D5B14FC284DE60&id=24D5B14FC284DE60!103

    (Hopefully I have uploaded correctly and made them public)

    Thanks very much

    Mark Beckett

    Andre

    I have uploaded the latest dump files can you look at them

    Thanks

    https://skydrive.live.com/redir?resid=DAD466160C3328B0!106&authkey=!AF-lCXZPBtg33Dw

    https://skydrive.live.com/redir?resid=DAD466160C3328B0!102&authkey=!AGx3jF4JUbHSrnE

    https://skydrive.live.com/redir?resid=DAD466160C3328B0!103&authkey=!AHxbNblHRS-uY\_Q

    https://skydrive.live.com/redir?resid=DAD466160C3328B0!104&authkey=!ANgnXMUv-Pgt6oo

    https://skydrive.live.com/redir?resid=DAD466160C3328B0!105&authkey=!AEMkoFlsX6SwGe0

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  3. Anonymous
    2012-08-27T08:39:39+00:00

    Andre

    I hope you are still about.

    I've finally got frustrated about the occasional Explorer crashes (usually when right clicking) that I have downloaded your reg file and collected some dumps.

    https://skydrive.live.com/?cid=24D5B14FC284DE60&id=24D5B14FC284DE60!103

    (Hopefully I have uploaded correctly and made them public)

    Thanks very much

    Mark Beckett

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