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Hello,
I have been been getting random windows explorer crashes. I am on windows 7 64 bit version. Here are my most recent event error logs from the past day:
Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5be01a
Exception code: 0xc000041d
Fault offset: 0x00000000000fd7d2
Faulting process id: 0xd50
Faulting application start time: 0x01ca7a1f2eeaa801
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 8443a25b-e612-11de-b2bf-00241dd95063
Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc000041d
Fault offset: 0x0000000000051d1e
Faulting process id: 0xe4c
Faulting application start time: 0x01ca7a1f2529a482
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 693e437f-e612-11de-b2bf-00241dd95063
Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc000041d
Fault offset: 0x000000000003202d
Faulting process id: 0xc0c
Faulting application start time: 0x01ca7a1f1fd0ed44
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 60915f9f-e612-11de-b2bf-00241dd95063
Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x0000000000051da0
Faulting process id: 0xec0
Faulting application start time: 0x01ca7a0ae19e0193
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 5954bcb3-e612-11de-b2bf-00241dd95063
Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000374
Fault offset: 0x00000000000c6cd2
Faulting process id: 0xa78
Faulting application start time: 0x01ca79eaf10a6bca
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1b5944ff-e5fe-11de-b2bf-00241dd95063
The crashes do not stall my system its just that the pop up window shows up saying I have restart windows explorer again. I'm wondering if its a program I installed or something else. I do not want to reinstall windows 7 in order to fix this problem. Any help is appreciated. Please let me know if more information is required. Thank you.
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Continual Windows Explorer crashes. Depending on my activity, how many windows/programs I was opening and closing as often as every few minutes.
For me, it was the Trend Micro Internet Security Suite. I took that out, life is good again and my new computer is finally performing as I expected it would.
A pity, I've been with them since they were PCCillin.
Windows Explorer is stopping all the time for me not just randomly. I have tried Clean Boot. No luck it still happens. Tried installing mpr.dll with command prompt ( REN and COPY ) will not allow. Shellexview will not disable anything. Tried Registry Mechanic, this solved it until I rebooted. It appears to be a registry problem with ntdll.dll. System Restore doesn't fix it. I can't run Config sys or Cmd in the Search box as this also causes it to stop working. I can run these in Task Manager but stopping all programs from starting in Msconfig does not work either. I don't want to reinstall Windows as it is such a pain and according to other sites it does not solve this problem. Microsoft please help.
Thanks for the reply fmteng. I'll probably have to format and install windows 7 64 bit again and run for a few days with nothing installed to make sure its not a windows update causing my problem. Then I'll have to install one app at a time to see what will happen.
I got Adobe Reader removed and the problem went away.
A majority of my crashes happen when I right click on files like deleting, copy, cut, paste and etc. I don't understand there the problem lies after all the steps I have taken. No one seems to have a concrete answer.
