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Hello,
I have been been getting random windows explorer crashes. I am on windows 7 64 bit version. Here are my most recent event error logs from the past day:
Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5be01a
Exception code: 0xc000041d
Fault offset: 0x00000000000fd7d2
Faulting process id: 0xd50
Faulting application start time: 0x01ca7a1f2eeaa801
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: 8443a25b-e612-11de-b2bf-00241dd95063
Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc000041d
Fault offset: 0x0000000000051d1e
Faulting process id: 0xe4c
Faulting application start time: 0x01ca7a1f2529a482
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 693e437f-e612-11de-b2bf-00241dd95063
Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc000041d
Fault offset: 0x000000000003202d
Faulting process id: 0xc0c
Faulting application start time: 0x01ca7a1f1fd0ed44
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 60915f9f-e612-11de-b2bf-00241dd95063
Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x0000000000051da0
Faulting process id: 0xec0
Faulting application start time: 0x01ca7a0ae19e0193
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 5954bcb3-e612-11de-b2bf-00241dd95063
Faulting application name: Explorer.EXE, version: 6.1.7600.16404, time stamp: 0x4a765771
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000374
Fault offset: 0x00000000000c6cd2
Faulting process id: 0xa78
Faulting application start time: 0x01ca79eaf10a6bca
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1b5944ff-e5fe-11de-b2bf-00241dd95063
The crashes do not stall my system its just that the pop up window shows up saying I have restart windows explorer again. I'm wondering if its a program I installed or something else. I do not want to reinstall windows 7 in order to fix this problem. Any help is appreciated. Please let me know if more information is required. Thank you.
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Continual Windows Explorer crashes. Depending on my activity, how many windows/programs I was opening and closing as often as every few minutes.
For me, it was the Trend Micro Internet Security Suite. I took that out, life is good again and my new computer is finally performing as I expected it would.
A pity, I've been with them since they were PCCillin.
Hi Andre,
can you solve my problem too? I also have explorer crushing problem in W7 64bit for about two weeks now.
Hi Mile,
your error happens while showing the tooltips:
explorer!CTrayNotify::_ShowInfoTip+0xe9:
This happens when Windows files are corrupted.
Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:
sfc.exe /scannow
Is it able to find and repair broken files? Is the Explorer now working again?
best regards
André
[2] http://support.microsoft.com/kb/929833
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
I've created the DUMP file. Hope to have set it up properly (create dump file through Task Manager->Processes),
Please create the dump with the WER service by importing the reg file.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Hi Andre,
can you solve my problem too? I also have explorer crushing problem in W7 64bit for about two weeks now. First started when i start bsplayer, and now is constantly crashing every ten minutes. I uploaded dump file:
http://cid-ea81062347be9590.office.live.com/self.aspx/.Documents/explorer.exe.4668.dmp
tnx
Hello,
Andre could you help me, my explorer is still crashing (apparently updating Java took care of the problem, but 2 days later the problem re-appeared). I have no clue on what it causes to crash, but usually it's full screen applications that do it but in sometimes it ain't.
I've created the DUMP file. Hope to have set it up properly (create dump file through Task Manager->Processes), if you don't mind to analyze it please.
http://dl.dropbox.com/u/2671657/explorer.DMP
Thank you in advance!
