Laptop hangs up at Classpnp.sys file.

Anonymous
2009-10-30T12:33:24+00:00

So I installed Windows 7 the other night on my laptop.  I did the driver updates and installed Norton.  I also installed Office 2007.  Then I shut it down for the night.  The next day I turned it back on to install a few more things.  A friend recommended that I install Ad-Aware, so I did, and ran it.  I've used it on a few of my machines before with no problems.  I installed a couple more programs (SANDRA & CPU-ID) then I shut it down for the night.  It stalled on shutdown.  I didn't think anything about it and after about 20 minutes I did the power-off.  I started it up the next day and it now hangs at the starting windows screen.  I've tried the following with all the same results:

  • System repair - hangs at the repair screen
  • Start normally - hangs at the starting windows screen
  • Start in safe mode - hangs at the classpnp.sys file
  • Start in safe mode with command prompt - hangs at the classpnp.sys file
  • start in safe mode with networking - hangs at the classpnp.sys file

I've even tried to put in the windows 7 disc back in to do a re-install and it hangs at the starting windows screen.

It seems like no matter what I try I get the hang up at the windows starting screen.

Someone help, please!!!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-08T15:10:27+00:00

So the other night I tried a few more things with all the same results.  Here's what I tried:

  • I bought a second gig of ram, so I tried swopping out one stick, then the other - same results.
  • I bought a hard drive enclosure, removed the hard drive, formatted it with another computer, made sure I could save things to it, re-installed hard drive, booted from CD - same results.
  • I bought a brand new hard drive, installed it, booted from CD - same results.
  • Put old hard drive back in with both sticks of ram - same results.

After reviewing a few things, I found that when Windows gets to the "Starting Windows" screen, it's checking your hardware to make sure that things are OK.  Well, my hard drive, RAM, CD Drive, and Video Card are OK (I get all the right video stuff), so there's only a couple of things left, and one is the motherboard.  So, I believe that there is a hardware issue that is not allowing Win7 to completely load.

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Anonymous
2010-12-13T17:26:25+00:00

Go into your bios and check the hard drive configuration.   Once I reverted back to IDE the system booted as normal.  You may have to do the opposite!!!

At all times my system hung at classpnp.sys as advertised.  Let me know if this fixed

Macbionik.com

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  1. Anonymous
    2010-09-16T00:39:09+00:00

    Dena,

    This problem is frusturating. Your "post" link is not accessible. Could you copy and paste into this discussion?

    THank you

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  2. Anonymous
    2010-09-12T16:55:19+00:00

    cdman010: What is "this method" ?

    I could'nt access the link as i also got "You are not authorized..." like D.Fan did..

    I did however find a solution to my problem which is similar to afpierce489's problem.

    - The "Starting windows" screen took 15 minutes to get past. Then I got the desktop.

    - Safe mode halted after Classpnp.sys but after 15 minutes or so i got the desktop.

    From windows7 desktop (in normal mode):

     Once in, I went to the motherboard creator's homepage (in my case gigabyte.com) and downloaded the INF \ chipset drivers for my motherboard and the latest bios update. Unfortunately I upgraded them both at the same time, so I can't say which of them worked. Now however the computer boots normaly in both safe mode and normal.

    edit: Would also like to add that win7 install took extremely long time to finish (atleast before the "fix").

    It would hang here and there..

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  3. Anonymous
    2010-09-04T15:44:59+00:00

    Now this method worked for me as well.  Highly recommended if you are experiencing this Win 7 hang up.  Thanks a million!

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