As I have mentioned periodically on this forum: quite often, the problem arises because a USB connected device has not been properly ejected. The problem can be rectified merely by plugging the device into a different computer, letting it load up and then properly ejecting it. You can then take it back into the other computer and it will work. This is a problem if you are limited to accessing only the one computer that is showing the error.
error code 43 when USB not recognised
I have a Windows 7 pc, a laptop running XP and a USB flash drive that I would like to use to back up files. It works on the laptop, and it did work first of all on the pc. But now I get a message saying device not recognised due to malfunction of device. And in device manager I'm told that it's an error 43 code. I'd be grateful for any advice; also, should I try buying a new memory stick/flashdrive exclusively for the pc? I've tied uninstalling the device and restarting the computer, but to no avail.
thanks,
laurencewithau
Windows for home | Previous Windows versions | Devices and drivers
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Hello laurencewithau,
Error Code 43 is a Device Manager error that means the following:
Windows has stopped this device because it has reported problems. (Code 43)
When you get this error with USB devices it’s because one of the drivers controlling the device notified the operating system that the device failed in some manner. This can be because of corruption in one of the loaded drivers and the driver cache just needs to be flushed. Unplugging the computer sometimes doesn’t resolve the problem because the battery still holds power. To fix this, unplug all of your USB devices, then turn off the PC and take out the battery (This is assuming that you’re on a laptop), let the PC set for about 5 minutes, then put the battery back in and restart the PC. Next, plug your USB devices back in one at a time and make sure that they work.
If this does not work or you’re on a desktop, follow the steps in this KB article
Error: “USB Device not recognized” when you try to access a USB external hard drive.
(Mainly methods 3, 4,and 5)
Thanks
L.D.
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Anonymous
2014-08-07T23:42:17+00:00 Thanks but I tried this option and it still comes up as a code 43. All of my usb ports work fine as well as all of my usb devices...with the exception of this one XHD. I tried ALL of the other suggestions to no avail Is it possible that the XHD is genuinely bad?
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Anonymous
2014-08-02T11:59:57+00:00 I have just download the : setup papi.dev.log is this going to fix my problem that I m having with the error code 43 ?
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Anonymous
2014-08-01T13:42:49+00:00 Hello mark,
I tried your dos code.
and generate this files.
pl tell me where to upload themSetup papi.dev.log
pl replay me as soon as possible