Active directory domain services unavailable

Anonymous
2010-04-18T03:18:44+00:00

I'm running windows 7 and after the last set of updates (4/15/2010) I can no longer access the print servers (version 2003). It gives me the message: Active directory domain services unavailable.  I have verified that DNS is set up properly and have tried without the firewall active.  I have also tried doing a system restore but that failed to fix the problem.  I suspect a registry issue as I have the same problem regardless of what problem I try to print with.  I am also now having a problem with adobe and am getting the error message: unable to print: no pages were selected to print.  I noticed that these patches are for patches.  I am also unable to use the diagnostics program because it says I do not have the "Download a file periodically that helps determine system problems" box " checked even though I do.  My computer is a tool that is useless with out this ability.

Thanks,

Ted

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-04-18T20:33:52+00:00

Hi,

  1. Which is the edition of Windows 7 installed on the computer?
  2. Is the computer connected to domain?
  3. Are you able to print on other programs?
  4. Is printing device listed in Devices and Printers list?

We recommend you to try to access the print servers as an administrator. To troubleshoot on the device, try these steps.

  1. Click Start, click Devices and Printers.
  2. Right click on the printer item and click troubleshoot.

Re-installing the adobe program has fixed the print issue on Adobe. Check this link for more information:

http://forums.adobe.com/message/2719539?tstart=0

For additional support on Adobe, post your query here: http://forums.adobe.com

Hope this helps.

Regards,

Syed

Microsoft answers support engineer.

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  1. Anonymous
    2011-04-06T13:31:37+00:00

    Hello there,

    Much like my predecessors, I too have the same problem. Printing is only an issue with Office 2010 - I am at a loss, and so are the lovely people who built the machine, as are all my IT Professional friends.

    1. Windows 7 Home Premium
    2. No.
    3. Yes - browsers, Foxit PDF, Adobe programmes, TextPad. EVERYTHING but Office 2010
    4. Yes. However - when going to Print page in Office - No devices are installed.

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  2. Anonymous
    2011-04-06T14:24:58+00:00

    Hi Shani_EE,

    I just submitted this as a new question as your situation, like mine, does not pertain to Adobe, rather Office 2010.  Not sure who sees this section.

    Now I just had another thought.  This is a Hardware and Drivers section.  Do you think we should enter it as a Software question?

    I'll keep looking.  Hope and pray we both get an answer.  I'm ready to go to Open Office instead.  Bet that would work - and it's FREE.

    Joan_44.

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  3. Anonymous
    2011-04-11T19:23:20+00:00

    I'm running windows 7 and after the last set of updates (4/15/2010) I can no longer access the print servers (version 2003). It gives me the message: Active directory domain services unavailable.  I have verified that DNS is set up properly and have tried without the firewall active.  I have also tried doing a system restore but that failed to fix the problem.  I suspect a registry issue as I have the same problem regardless of what problem I try to print with.  I am also now having a problem with adobe and am getting the error message: unable to print: no pages were selected to print.  I noticed that these patches are for patches.  I am also unable to use the diagnostics program because it says I do not have the "Download a file periodically that helps determine system problems" box " checked even though I do.  My computer is a tool that is useless with out this ability.

    Thanks,

     

    Ted

    I have had the Active directory domain services unavailable message for months whenever I tried to add a printer from Control Panel or Word.  However, I just opened Notepad, went to Find Printer and added the printer from there, and I can now print from all programmes.

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  4. Anonymous
    2011-05-11T20:44:17+00:00

     

    I have had the Active directory domain services unavailable message for months whenever I tried to add a printer from Control Panel or Word.  However, I just opened Notepad, went to Find Printer and added the printer from there, and I can now print from all programmes.

    This illogical procedure worked perfectly for me; on an old Epson printer for which there is no Win7 driver.  Prints fine now, using Office 2007 on win7 64bit.

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