Active directory domain services unavailable

Anonymous
2010-04-18T03:18:44+00:00

I'm running windows 7 and after the last set of updates (4/15/2010) I can no longer access the print servers (version 2003). It gives me the message: Active directory domain services unavailable.  I have verified that DNS is set up properly and have tried without the firewall active.  I have also tried doing a system restore but that failed to fix the problem.  I suspect a registry issue as I have the same problem regardless of what problem I try to print with.  I am also now having a problem with adobe and am getting the error message: unable to print: no pages were selected to print.  I noticed that these patches are for patches.  I am also unable to use the diagnostics program because it says I do not have the "Download a file periodically that helps determine system problems" box " checked even though I do.  My computer is a tool that is useless with out this ability.

Thanks,

Ted

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-04-18T20:33:52+00:00

Hi,

  1. Which is the edition of Windows 7 installed on the computer?
  2. Is the computer connected to domain?
  3. Are you able to print on other programs?
  4. Is printing device listed in Devices and Printers list?

We recommend you to try to access the print servers as an administrator. To troubleshoot on the device, try these steps.

  1. Click Start, click Devices and Printers.
  2. Right click on the printer item and click troubleshoot.

Re-installing the adobe program has fixed the print issue on Adobe. Check this link for more information:

http://forums.adobe.com/message/2719539?tstart=0

For additional support on Adobe, post your query here: http://forums.adobe.com

Hope this helps.

Regards,

Syed

Microsoft answers support engineer.

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