Active directory domain services unavailable

Anonymous
2010-04-18T03:18:44+00:00

I'm running windows 7 and after the last set of updates (4/15/2010) I can no longer access the print servers (version 2003). It gives me the message: Active directory domain services unavailable.  I have verified that DNS is set up properly and have tried without the firewall active.  I have also tried doing a system restore but that failed to fix the problem.  I suspect a registry issue as I have the same problem regardless of what problem I try to print with.  I am also now having a problem with adobe and am getting the error message: unable to print: no pages were selected to print.  I noticed that these patches are for patches.  I am also unable to use the diagnostics program because it says I do not have the "Download a file periodically that helps determine system problems" box " checked even though I do.  My computer is a tool that is useless with out this ability.

Thanks,

Ted

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-04-18T20:33:52+00:00

Hi,

  1. Which is the edition of Windows 7 installed on the computer?
  2. Is the computer connected to domain?
  3. Are you able to print on other programs?
  4. Is printing device listed in Devices and Printers list?

We recommend you to try to access the print servers as an administrator. To troubleshoot on the device, try these steps.

  1. Click Start, click Devices and Printers.
  2. Right click on the printer item and click troubleshoot.

Re-installing the adobe program has fixed the print issue on Adobe. Check this link for more information:

http://forums.adobe.com/message/2719539?tstart=0

For additional support on Adobe, post your query here: http://forums.adobe.com

Hope this helps.

Regards,

Syed

Microsoft answers support engineer.

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  1. Anonymous
    2011-04-06T13:31:37+00:00

    Hello there,

    Much like my predecessors, I too have the same problem. Printing is only an issue with Office 2010 - I am at a loss, and so are the lovely people who built the machine, as are all my IT Professional friends.

    1. Windows 7 Home Premium
    2. No.
    3. Yes - browsers, Foxit PDF, Adobe programmes, TextPad. EVERYTHING but Office 2010
    4. Yes. However - when going to Print page in Office - No devices are installed.

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  2. Anonymous
    2011-04-05T21:58:23+00:00

    Hi,

    1. The OS is Windows 7 Home Premium.
    2. The computer is in a home, and not on a domain.
    3. All other software prints fine, i.e., WordPad, Acrobat, Finale, etc.
    4. The printer, and Epson Workforce 610, is listed and it is the default printer.

    We also uninstalled and reinstalled Office 2010.

    Thanks for any help you can offer.

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  4. Anonymous
    2011-04-05T21:53:50+00:00

    I'm having the same problem but with Microsoft Office 2010, specifically Word and Excel do not see any printers installed.  Clicking Add Printer gives the Active Directory Service currently unavailable message. We've uninstalled and reinstalled Office 2010.  What else can we do?

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