Active directory domain services unavailable

Anonymous
2010-04-18T03:18:44+00:00

I'm running windows 7 and after the last set of updates (4/15/2010) I can no longer access the print servers (version 2003). It gives me the message: Active directory domain services unavailable.  I have verified that DNS is set up properly and have tried without the firewall active.  I have also tried doing a system restore but that failed to fix the problem.  I suspect a registry issue as I have the same problem regardless of what problem I try to print with.  I am also now having a problem with adobe and am getting the error message: unable to print: no pages were selected to print.  I noticed that these patches are for patches.  I am also unable to use the diagnostics program because it says I do not have the "Download a file periodically that helps determine system problems" box " checked even though I do.  My computer is a tool that is useless with out this ability.

Thanks,

Ted

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-04-18T20:33:52+00:00

Hi,

  1. Which is the edition of Windows 7 installed on the computer?
  2. Is the computer connected to domain?
  3. Are you able to print on other programs?
  4. Is printing device listed in Devices and Printers list?

We recommend you to try to access the print servers as an administrator. To troubleshoot on the device, try these steps.

  1. Click Start, click Devices and Printers.
  2. Right click on the printer item and click troubleshoot.

Re-installing the adobe program has fixed the print issue on Adobe. Check this link for more information:

http://forums.adobe.com/message/2719539?tstart=0

For additional support on Adobe, post your query here: http://forums.adobe.com

Hope this helps.

Regards,

Syed

Microsoft answers support engineer.

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  1. Anonymous
    2015-04-07T15:48:27+00:00

    Thank you so much for posting this very simple solution!  We had spent over an hour working on the printer problem when I came across your solution.  I had my doubts, but it solved the problem.

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  2. Anonymous
    2015-04-06T22:27:58+00:00

    Thank you so much for supplying a fix for this problem - Previously with this same problem I wiped the whole computer and reinstalled Windows 7 home premium and all the software and documents backed up and saved. This solution worked for about three weeks with the printer working normally then for no apparent reason it stopped working saying Active directory services unavailable.

    I tried your solution and when I clicked on the find printer it 'found' the same printer as a directory link (the original installation) and also as an IP address - clicked on the IP address and it works fine now. I am running Windows 7 home premium 64bit and the printer is a HP Photosmart C7200.  Thanks Yella

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  3. Anonymous
    2015-03-01T21:30:30+00:00

    What happen to me is,i just printed some paper last night and this error appeared in today morning.I use the window8 system and Microsoft 2014 which means everything is OK except my laptop can't stop being stupid.So what i do is,restart the system !And the printer works again!

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  4. Anonymous
    2014-12-16T07:50:27+00:00

    That worked for me. I opened the troubleshooter, waited a few minutes and it said: Printer spooler service not started - Fixed

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