Gateway laptop: Plugged in, not charging

Anonymous
2009-04-13T05:04:39+00:00

I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work

1.

Click Start and type device in the search field, then select Device Manager .

2.

Expand the Batteries category.

3.

Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.

On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-07-26T19:15:37+00:00

Here is what I've done and it worked for me:

first 2 steps as you have written

step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.

Once I've enabled, it started to charge.

I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.

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  1. Anonymous
    2013-06-07T19:20:56+00:00

    i didnt work

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  2. Anonymous
    2013-09-14T23:33:27+00:00

    Using Gateway ID59C and windows 7 and have this problem.  So there goes the Vista commonality theory out the window.   It previously just shut down for days and then begins to show signs of being plugged in and can be started.  It happened three times.  No solution yet and it is beginning to happen again at this time.

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  3. Anonymous
    2013-10-13T10:04:29+00:00

    Thank you. This worked for me. I am still missing "composite battery" in device manager but battery charging symbol lights up now and it is charging. cheers : )

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  4. Anonymous
    2013-11-27T07:36:16+00:00

    It worked for me. Gateway NAV50, running Windows 7. What more can I say.

    The battery seems fine. I think the problem started when I couldn't find my charger and used on that was underpowered. When I plugged in the right charger the message "pluggedin, not charging" appeared, showing 5% charge. SO I pulled the battery out and put it back in, and floowed the instruction given at the top, namely "Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall ."

    Then I told it to scan for hardware changes and straight away the battery was reinstalled and started charging.

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