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I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work
1.
Click Start and type device in the search field, then select Device Manager .
2.
Expand the Batteries category.
3.
Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4.
On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."
but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Here is what I've done and it worked for me:
first 2 steps as you have written
step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.
Once I've enabled, it started to charge.
I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.
i have a gateway laptop also and it runs on windows 7. i have only had it a little more then a year and it has recently been saying that its plugged in and not charging. after doing a considerable amount of research i have tried the same steps you have given and now it says its charging but it wont charge more then 93%. it stops right at 93 yet still says its charging. any suggestions?
This solution worked like a charm. The advice is greatly appreciated.
Just tried this and it worked on my Gateway laptop which is running Windows 7, so I don't believe it is just a Vista problem. The indicator still says plugged in, not charging - but when I unplugged it, it showed over 2.5 hours of battery life available and seems to be holding the charge fine now. Just wish I could get the indicator to correctly report that it is "plugged in, charging".
Following the instructions to disable the re-enable worked first time. In fact, prior to that, my indicator said 0%, plugged in not charging and after I plugged it in, it showed 90% available and charging, so it was just a re-set that was needed. Thanks.
