Gateway laptop: Plugged in, not charging

Anonymous
2009-04-13T05:04:39+00:00

I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work

1.

Click Start and type device in the search field, then select Device Manager .

2.

Expand the Batteries category.

3.

Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.

On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-07-26T19:15:37+00:00

Here is what I've done and it worked for me:

first 2 steps as you have written

step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.

Once I've enabled, it started to charge.

I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.

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  1. Anonymous
    2012-05-17T03:34:34+00:00

    When the issue started, I bought a new battery, since that didn't solve the issue I bought a new charger, then I took it to the tech who replace the motherboard. Still not working. If I'd add all the expenses plus the time wasted, I would definitely have been better off buying a new Computer from the beggining. And off course, no more microsoft for me.

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  2. Anonymous
    2012-03-20T18:42:38+00:00

    Hey! I have the same problem as most here  with the "0% available, plugged in not charging" issue. I have disabled/enabled and uninstalled/reinstalled.. popped the battery out and in, checked the adapter...did a BIOS update, called HP tech support (they didn't helpppp) is there ANY thing else that could fix this problem before i head out to buy a stupid battery? 

     If i take out the AC adapter, the computer will shut down because it has no power. It was working absolutely FINE a few days ago, but all of a sudden? can a battery die just like that??

    Thanks.

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  3. Anonymous
    2012-03-07T20:32:45+00:00

    You are a pretty good my friend.

    worked like a charm :D

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  4. Anonymous
    2012-01-23T19:18:44+00:00

    Following the instructions to disable the re-enable worked first time. In fact, prior to that, my indicator said 0%, plugged in not charging and after I plugged it in, it showed 90% available and charging, so it was just a re-set that was needed. Thanks.

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