This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work
1.
Click Start and type device in the search field, then select Device Manager .
2.
Expand the Batteries category.
3.
Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4.
On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."
but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Here is what I've done and it worked for me:
first 2 steps as you have written
step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.
Once I've enabled, it started to charge.
I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.
Yes, I have this problem too and it's totally annoying. Gateway changed the battery and it worked for a bit but after 3-4 months back to the same old shhhhhhh! Anyone have the right answer for this as far a fixing it?
my problem is I got a new battery and installed it. waited the 10+ hrs required to charge the new battery before use. it use to have a blue light in front, now it has gone from purple to now red. it went from 100% charged to now 96% charged and says that it is charging but the % is declining. can anyone tell me why this is happening and if i can fix it. i am tempted to put my old battery back in. there was nothing wrong with the old battery but it was almost 3 yr old and i had insurance through the store i bought it from and that it was going to expire soon so i took the opportunity to atleast get a battery out of the 300 bucks i paid. i am running vista on it with no problems up until now
thanks for a suggestions
I have the same problem. I have a Gateway laptop that is brand new. After 4 months the battery indicator started reading "plugged in not charging" so I sent it in to Gateway 3 times. They changed the motherboard, updated the bios etc..but nothing worked. Finally a new battery worked and I was happy. Now it has been 4 months later and the new battery is saying the same thing..."plugged in not charging". It also gives me a message of 0% battery life. BUT here's the funny part...the battery is fully charged. I can use it for 2 hours before it dies and then I plug it in and it charges fine..but when it gets full, it switches to say "plugged in not charging" again. Any idea what the problem could be? A faulty wire? A bad connection between the battery and the laptop?? or is this a Vista problem?
thanks man. This worked for me. Vista is pain is the ____ guys. Huh, i need to downgrade to XP
