Gateway laptop: Plugged in, not charging

Anonymous
2009-04-13T05:04:39+00:00

I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work

1.

Click Start and type device in the search field, then select Device Manager .

2.

Expand the Batteries category.

3.

Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.

On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-07-26T19:15:37+00:00

Here is what I've done and it worked for me:

first 2 steps as you have written

step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.

Once I've enabled, it started to charge.

I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

75 additional answers

Sort by: Newest
  1. Anonymous
    2011-06-04T19:22:31+00:00

    I had the same problem on Gateway laptop (a few years old) running Windows XP. I tried the steps above, except instead of uninstalling I just disabled the ACPI compliant driver. This didn't work. So instead I:

    Shut the computer down.

    Removed the battery and waited 2-3 minutes. Replaced Battery.

    Powered laptop back on and everything is back to normal.

    As soon as I took the battery out, the red light on the front went away and when I put it back in it went back to the pink/purple light so I knew it was going to work!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2011-04-03T01:48:02+00:00

    You need to disable your battery meter, restart your computer and then enable the meter and it should work fine, worked for me with the same model

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-02-24T14:53:29+00:00

    Click on the below link to update the BIOS:

    http://support.gateway.com/support/drivers/getFile.asp?id=24424&dscr=Gateway%20MC73,%20MC78,%20MD73%20and%20MD78%20BIOS%20Version%209911a%20for%20Windows%20Vista&uid=297486028

    Please follow the below steps to install BIOS:

    • Download the file and unzip its contents to the computer.
    • Run the BIOS update application from the Windows folder
    • Follow the prompts to install the update to the BIOS.

    After installing the BIOS file:

    • Shutdown the computer.
    • Remove the battery for 30 seconds, then reinstall the battery
    • Reboot the computer and press F2 to go into the BIOS Setup Utility.
    • Press F9 to load default configuration.
    • Press F10 to save configuration and exit.

    Worked for my Gateway MD7333u.  Got this answer from gateway.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2011-02-10T05:41:22+00:00

    I have had this Problem on many hp's that have come into my shop and 98% of them are fixed by just replacing the power jack and harness. out a 5 min job and costs about 15 bucks to obtain. easy way to tell is if you mouse over the power meter at the bottom repeatedly and it says charging some times and not charging others you have a bad jack. what most people dont realize is in most cases the magic fixes are not whats really fixing it its the wiggling of the cord thats caused by the process of the magic fix that actually fixed the problem.

    Was this answer helpful?

    0 comments No comments