Gateway laptop: Plugged in, not charging

Anonymous
2009-04-13T05:04:39+00:00

I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work

1.

Click Start and type device in the search field, then select Device Manager .

2.

Expand the Batteries category.

3.

Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.

On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-07-26T19:15:37+00:00

Here is what I've done and it worked for me:

first 2 steps as you have written

step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.

Once I've enabled, it started to charge.

I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.

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  1. Anonymous
    2011-01-27T22:09:23+00:00

    Thank you so much! I was getting ready to send the computer in.  You've helped so much! Completely worked.

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  2. Anonymous
    2011-01-22T09:17:37+00:00

    After 2 days of researching, I finally fixed this myself. My Gateway Md78 is only a yr n a half old, and about 3 months ago I started getting the "plugged in, not charging" ____. I thought it was because the battery is dying, so I just bought a new battery. Same problem was happening. Then I read somewhere else to uninstall the Microsoft ACPI Compliant Control Method Battery. So, here's what I did when I put a bunch of ____ together:

    Shut down Computer. unplug AC. Take out battery. Plug in AC. Start up computer. Disable Microsoft ACPI CC Method Battery (I really didn't see the point in uninstalling it...). Shut down computer. Unplug AC. Insert battery. Plug in AC. Turn on. Enable Microsoft ACPI. Then it was working

    I did the whole shut down, unplug, plug, scenario because it was suggested all over the place, and sometimes with the process of disabling the program. Whether that worked is what worked, or just disabled/enabling it, I don't know, but either way, it worked. And Now here I am with 2 perfectly fine batteries and I'm expecting this problem to happen again.

    I also noticed that even though it was saying the battery was 0 power and not charging, when I unplugged the AC and let the computer run its course, it lasted 2 hours. So frankly, it wasn't the battery at all and they were charging/charged despite the indicator.

    this works for my Gateway NV49C17i Laptop's battery

    i recommend this 100% useful hope this can help people in need

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  3. Anonymous
    2011-01-04T21:30:08+00:00

    I've had the same problem for months now. My battery LED light will be red, but the computer will stay on without AC power for an hour or so. It seems that the computer thinks the battery is dead when infact it isn't. I unplug the battery from the laptop then re plug it in and it comes back and starts to charge. AFter a little while it will go back to not charging and had a RED LED. It is also a gateway.

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  4. Anonymous
    2010-12-16T19:50:50+00:00

    Performing all the steps above and changing step 3 to simply disable for a couple of minutes vs. uninstalling then re-enabling worked for me. I did disable both options under the batteries category and re-enabled at the same time.

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