Gateway laptop: Plugged in, not charging

Anonymous
2009-04-13T05:04:39+00:00

I bought my Gateway laptop in January. Randomly last night it said "Plugged in, not charging" on the battery meter. I know this is NOT an issue with Gateway because I have googled this issue and the common problems seems to be Vista. I tried following these four steps that some have claimed work

1.

Click Start and type device in the search field, then select Device Manager .

2.

Expand the Batteries category.

3.

Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .

WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

4.

On the Device Manager taskbar, click Scan for hardware changes .

Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging."

but I didn't have much luck with that at all. I really need someone to tell me how to fix this problem because the fact that this has clearly been a big issue for Vista users everywhere over the past 2 or so years is completely unacceptable and honestly I'm getting really annoyed with the issue. So please help me with this Vista problem and I know for a fact its not a problem with Gateway because it's a practically new computer.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-07-26T19:15:37+00:00

Here is what I've done and it worked for me:

first 2 steps as you have written

step 3: instead of uninstall, I've selected disable. I've waited for 2-3 minutes and enabled is again.

Once I've enabled, it started to charge.

I can't guarantee it will work for everyone, but it worked for me. Give a try and let me know if it worked.

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  1. Anonymous
    2016-04-08T16:58:08+00:00

    Finally after 3 days of intensive trial and error method i can assert that i have a solution at hand. Now how long that solution is going to last is something we have to wait and see. This solution applies to, i will assume to getways with win 7 (64bit) but specifically to getways MD26 or MD24. The solution involves a bunch of things to be done, first is to get an updated version of the computer BIOS from the getway website http://support.gateway.com/support/drivers/mydl.asp?tab=MY&os=All%20Windows%20Operating%20Systems, after that is done, assuming the computer is on AC adapter already and charging, you let it get to its false optimal charge( whatever percentage that it) and then you shut down the computer and remove the battery. Then insert the battery and plug in the AC adapter and DO NOT turn on the computer, wait for the RED light on the computer to come on again indicating probably a false optimal charge again, repeat the process of removing the battery and inserting it again....( i did it 3 times and the third time the duration it took for it to turn red was a little longer compared to the first and second). Depending on ur patience level turn on the computer and see to wat percentage it has risen to. Its important to note that this solution is for getways win 7 (64 bits) for the other ones with 32 bit, getway have on thier website the BIOS update to eliminate the problem.

    Now am waiting to see if am going back to the same problem or not, and if i do, how long does it take.

    Thank you.

    Thanks Leakey! 

    I do not know for certain what exactly seems to have cured my problem, but for now, for at least a few minutes, my 64-bit Gateway NV53A seems to be working as it should now, connected, "Fully charged (100%)", and charging while booted up, which it has not done before for better than four months! However...

    As you may see from my posts above, nothing had worked thus far, including also NOT being able to flash my BIOS, though indeed I had downloaded it to my HDD.  Thus, when I began your 3x recharging procedure I did so without having flashed the BIOS as yet. Even so, already at the time when, after having optimally charged my battery the very first time with my laptop put to sleep but not booted off as yet(blue LED lights on as opposed to the orange lights which indicates not fully charged) I woke up my laptop to shut it off... Yes, eve n at this early point in time, which really is no different from what I had done so many times before, I noted that the battery lights did not begin to blink (indicating the "plugged in not charging" error)... Yet, I proceeded to do the 3x per your suggestion... Indeed the 2nd and 3rd times took zero time before indicating fully charged (steady blue LED lights). Thereafter I speedily and successfully flashed the new BIOS, which apparently was the same BIOS 2.14 version as the old BIOS... Nevertheless, thanks, it is still seeming to work ok!!!!!!!

    Shabbat Shalom, and praise the Lord of Hosts who is making all things possible by natural means which yet so often seem to be far beyond the horizon of at least my understanding!

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  2. Anonymous
    2016-04-08T13:12:17+00:00

    I tried flashing the newest (BIOS 2.14), but it refused to do so without being plugged into AC, which of course it truly was, but since it did not register the AC as being on, it refused to reflush the new BIOS... :(

    I have a Gateway NV53A running Windows 7. My original battery slowly lost charging capacity until it totally died and my laptop could not be booted up either with or without battery. So I got first one, then a second new battery, but with both of these new batteries (never with my original old battery) I got the errors of the 'Plugged in, Not Charging' nature while all the battery LED-lights and the Power-light kept blinking. I would then have to put my laptop to sleep to get it recharged. Quite a tedious and odious process indeed!

    I've also tried both of the above ACPI-uninstall/disable suggestions but to no avail. As others here, I've also tried some other similar ACPI suggestions from YouTube requiring Shut Down, disconnection of AC power and battery removal, but was unable to complete those two procedures because my PC refuses to boot up without a battery installed!!! :(

    If anyone can help on this I'd sure be quite happy and thankful to you!

    Shalom

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  3. Anonymous
    2016-04-08T11:44:25+00:00

    I have a Gateway NV53A running Windows 7. My original battery slowly lost charging capacity until it totally died and my laptop could not be booted up either with or without battery. So I got first one, then a second new battery, but with both of these new batteries (never with my original old battery) I got the errors of the 'Plugged in, Not Charging' nature while all the battery LED-lights and the Power-light kept blinking. I would then have to put my laptop to sleep to get it recharged. Quite a tedious and odious process indeed!

    I've tried both of the above ACPI-uninstall/disable suggestions but to no avail. I've also tried some other similar ACPI suggestions from YouTube requiring Shut Down, disconnection of AC power and battery removal, but was unable to complete those two procedures because my PC refuses to boot up without a battery installed!!! :(

    If anyone can help on this I'd sure be quite happy and thankful to you!

    Shalom

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