Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now.

Anonymous

Hi, everyone. Since I have installed Windows 7 Home Premium, I had problems with an error message displayed when I start my computer. The error message is saying, as in the title, "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now.". After one minute, the computer is forced to restart, it suddenly closes, without any "Windows is shutting down" message. The problem appears really often, I mean it doesn't appear every time I start my computer. I don't know what to do, it's really annoying.

I found a microsoft forum, when someone posted an article (http://support.microsoft.com/kb/976586/) when it was said something about "How to enable the Do not require Kerberos preauthentication account option", but I didn't understand how to do this. If someone can help me, please do it, every response is welcome. (Sorry my poor english, I'm still studying - romanian).

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hi again! I managed t solve the problem myself, using Kaspersky Rescue CD 10. It was the Win32/Trojan.Shutdowner virus and rootkit causing this error. I think this is the solution to all who have this problem. Download and burn to CD the kav rescue ISO image from http://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/kav_rescue_10.iso. Do a full system scan booting from the disc you created. Remove all found infection, including that stupid annoying rootkit, and you're done! At least it worked for me! Thank you again to all who tried to help me!

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42 additional answers

Anonymous

2012-07-19T05:14:28+00:00

I had the same problem. Restarted the computer while pushing F8 to get into safe mode, then restored my system to an earlier date before I had the problem and it worked!
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Anonymous

2012-06-19T03:37:07+00:00

How would one simply do a full system scan booting from the disk?
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Anonymous

2012-05-14T14:38:23+00:00

I still do not get it, can you call me at <removed> , I have SOPHS antivirus which is top of line. Please help me.

******@yahoo.com

Sincerely,

Kathleen Quinlan
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Anonymous

2012-05-14T14:36:17+00:00

I am having the same problem, but I have a very expensive anti virus and it has not fixed it, what should I do???

Kathleen Quinlan

******@yahoo.com
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