Hi Confuseduser, Alex_PH, and Baffin,
Thanks for your responses to the community forum.
Some issues experienced has been a result of bad cache files in Internet Explorer.
Try clearing all cache and resetting Internet Explorer - if this is IE8
To clear cache - From IE Click Tools / Internet Options / on the General Tab in Browsing History select Delete.
To reset IE - From IE Click Tools / Internet Options / Advanced Tab select Reset.
At this poinst, follow this knowledge base article. Microsoft root certificate program members (February 2009)
Some information in the article is included below. http://support.microsoft.com/kb/931125/en-us
Update for Root Certificates
This item updates the list of root certificates on your computer to the list that is accepted by Microsoft as part of the Microsoft Root Certificate Program.
The following file is available for download from the Microsoft Download Center:
Download the rootsupd.exe package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=f814ec0e-ee7e-435e-99f8-20b44d4531b0)
Release Date: 2/24/2009
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591
(http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Please let us know if this assists in resolving this issue or if further suggestions are needed involving the issue.
Regards,
Debbie
Microsoft Answers Support Engineer
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