A few months ago I could print photos or any text from my computer. Then all of a sudden a month or so ago I couldn't get the computer to print photos from itself. I then changed to another printer and it worked for only a couple of times ,then it also wouldn't print photos. I very seldom print text but someone on here said something about whether it printed text or not. They also said to try re installing the printer. I did reinstall and it still won't print photos from the computer but will print text. Iv'e tried going through different places to print but makes no difference. It says it's printing but the printer won't do anything. This also happens on my laptop. Could it be Vista screwing with things?Could I have missed a download? My husbands laptop works fine with the same printers.
Well, this could be either because of:
driver problem
bad software installation (in this case is not as you done it)
What I would suggest, go to manufacturer website for the printer get the latest version of the driver and software. then unistall everything related to ur printer then before u install,
make sure that ur system is clean:
also make sure that ur system clean of viruses and spyware
http://www.microsoft.com/security\_essentials/
http://www.systweak.com/AntiSpyware/
after u cleaned ur system then make sure that ur winodows is uptodate.
after updating windows, then install the printer sofware but do not connect the printer during installation.
then after installation, connect ur computer, to make sure that ur computer has detected the printer turn the volume up to hear the sound when it detects and installs the driver.
if did not, go to control panel, add new hardware try to detect the printer.
Now finally, try to print an image see if it works! make sure that you select correct printer when u print!
if above did not work, then prepare ur computer for clean boot, by typing msconfig in start menu search box then press enter then disable all startup items and none windows services (do not disable the ones for ur printer) then restart see if u can print now?
if it solved ur problem, then go back and re-enable the ones u disabled to see which one caused the problem?
Hope this was helpful!