Microsoft Mouse 5000 Scrolling wheel problem and windows 7

Anonymous
2009-12-16T07:07:41+00:00

I've purchased a Microsoft Mouse 5000 recently and from day one i realized that the wheel behavior was weird.

For example in Winamp i can scroll up in the playlist but i have to turn the wheel several times downwards before it scrolls anything.

Also i noticed that the scrolling wheel behaves weird in photoshop when zooming and other programs, i tried the windows seven Intelipoint drivers for the 64 bit version witch i have, with no improvement whatsoever.

I have Windows 7 Ultimate RC (i dont remember the RC Version)

Thanks in advance.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2009-12-19T01:59:27+00:00

This apparently is dependant on the type of Microsoft Mouse you have.

I have a desktop and a laptop.

Desktop uses an old Intellipoint 3.0 while the laptop has a wireless Explorer Mini Mouse.

In the same applications on either machine the scrolling will be different.

The Intellipoint 3.0 will work everywhere as it should while in the same application the Explorer Mini Mouse will just flat out not scroll at all. But it depends on where in the application it is that I'm trying to scroll.

Example:

Microsoft Money:

• ABLE to scroll on Options screen, and dialog boxes.

• NOT able to scroll the account Registrar (really annoying btw)

Xara Xtreme (Imaging program)

• ABLE to scroll in options and dialog boxes, and lists (font selections, etc)

• NOT able to scroll on the main display (similar to Photoshop zooming / panning if ctrl is held while scrolling, the zoom is changed)

But, if I use switch my Intellipoint to the laptop, and use it on the same applications WITH THE SAME DRIVER PACKAGE INSTALLED (just switch which mouse I'm using in the Microsoft Mouse settings) then I can scroll all I want.

Unfortunately I've gotten used to moving to the scroll bar in certain places... but that is REALLY IRRITATING and causes more frustration than the mouse is worth sometimes.... I've had this problem for over a year, and I keep hoping that a new driver update will fix it... unfortunately it hasn't.

PS. I dont' know about you, but I really hate searching through Microsoft's "support" pages. Each page seems so Irrelevant to the terms ya searched for... ...makes things really hard to get figured out.

Was this answer helpful?

0 comments

70 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2010-06-27T12:09:47+00:00

    haha very true, I can't see the point in promoting carpet use, I just think Microsoft haven't quite made it with success, I mean sure they've probably sold a load, and sure I'm using one now, but still I don't feel... as satisfied as I could possibly be with a sexy Logitech keyboard/mouse...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-07-14T12:27:42+00:00

    Just to update this thread with more info, I was experiencing a similar issue with my new Wireless Mouse 5000.

    In MS Access 2007 I had the condition where you had to scroll (vertically) like crazy on the wheel to get the screen to move.

    In Mastercam X4 the problem was even more frustrating: no matter which way I scrolled the wheel, the screen zoomed OUT. So my models would just disappear into oblivion.

    My interim solution was changing the mouse model in IM7. I chose the Mobile Memory Mouse 8000 b/c of the button selection, as well as it doesn't exibit the super-fast scrolling that the Intellimouse Explorer 3.0 does when used with the WM5000.

    MS must have a few different scrolling mechanisms, and the driver for this WM5000 wheel encoder isn't working properly.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-07-14T13:20:35+00:00

    Just to update this thread with more info, I was experiencing a similar issue with my new Wireless Mouse 5000.

    In MS Access 2007 I had the condition where you had to scroll (vertically) like crazy on the wheel to get the screen to move.

    this is not a new issue if you read the threads above. this is the same annoying thing that we all suffered from and end up changing the type of the mouse in the control panel, like you did at the end

    thanks for enriching and supporting our claims. after a decade we will have a microsoft engineer saying that we listened to you guys and we engineered "this software" according to your feed back !! if they still have customers!

    Win7-Geek

    Was this answer helpful?

    0 comments
  4. Anonymous
    2010-07-20T09:38:03+00:00

    All,

    I am experiencing very similar issues with my new Win 7 64 bit system and a MS wireless 6000 KB and Mouse set that worked perfectly on an XP system.

    I'll try your solution as soon as I get a chance!

    Thanks,

    Gamma

    Ray French

    Was this answer helpful?

    0 comments