Microsoft Mouse 5000 Scrolling wheel problem and windows 7

Anonymous
2009-12-16T07:07:41+00:00

I've purchased a Microsoft Mouse 5000 recently and from day one i realized that the wheel behavior was weird.

For example in Winamp i can scroll up in the playlist but i have to turn the wheel several times downwards before it scrolls anything.

Also i noticed that the scrolling wheel behaves weird in photoshop when zooming and other programs, i tried the windows seven Intelipoint drivers for the 64 bit version witch i have, with no improvement whatsoever.

I have Windows 7 Ultimate RC (i dont remember the RC Version)

Thanks in advance.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-19T01:59:27+00:00

This apparently is dependant on the type of Microsoft Mouse you have.

I have a desktop and a laptop.

Desktop uses an old Intellipoint 3.0 while the laptop has a wireless Explorer Mini Mouse.

In the same applications on either machine the scrolling will be different.

The Intellipoint 3.0 will work everywhere as it should while in the same application the Explorer Mini Mouse will just flat out not scroll at all. But it depends on where in the application it is that I'm trying to scroll.

Example:

Microsoft Money:

• ABLE to scroll on Options screen, and dialog boxes.

• NOT able to scroll the account Registrar (really annoying btw)

Xara Xtreme (Imaging program)

• ABLE to scroll in options and dialog boxes, and lists (font selections, etc)

• NOT able to scroll on the main display (similar to Photoshop zooming / panning if ctrl is held while scrolling, the zoom is changed)

But, if I use switch my Intellipoint to the laptop, and use it on the same applications WITH THE SAME DRIVER PACKAGE INSTALLED (just switch which mouse I'm using in the Microsoft Mouse settings) then I can scroll all I want.

Unfortunately I've gotten used to moving to the scroll bar in certain places... but that is REALLY IRRITATING and causes more frustration than the mouse is worth sometimes.... I've had this problem for over a year, and I keep hoping that a new driver update will fix it... unfortunately it hasn't.

PS. I dont' know about you, but I really hate searching through Microsoft's "support" pages. Each page seems so Irrelevant to the terms ya searched for... ...makes things really hard to get figured out.

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  1. Anonymous
    2010-02-03T14:09:44+00:00

    hi,

    I understand wat ur telling.. i have downloaded and installed both softwares.. but for mouse i am facing same issue.. scroll speed is very hgih even though its very min in settings.. i selected correct mouse and installed 2 times.. still facing issue..

    thats wat i am trying to tell..

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  2. Anonymous
    2010-02-03T18:53:24+00:00

    hi,

    After you install the driver. Try changing the type of your mouse. You can do that inside the settings on the mouse under the picture of the mouse,

    change the type, try it if it works. if not choose another type ... try them all till you find a mouse-type that makes your mouse work. It doesn’t necessarily have to be the same physical mouse that you have.

    In case this doesn’t work either. Then try installing the mouse driver in XP mode. Although that’s not recommended (I have never tried that yet!) because it sucks out the memory for a trivial thing,, a mouse!

    If nothing works at all! Then I am afraid i can’t help on this. you either need to replace your desktop set (keyboard and mouse), Or your operating system

    I would blame Windows 7 Engineers for not testing properly Microsoft hardware on their very own operating system! Ridiculous, isn’t it?

    Win7-Geek

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  3. Anonymous
    2010-02-04T12:49:30+00:00

    Very ridiculous.. Microsoft Became a ____!!!! i bought their product and it became useless!!! i did their certification and now i cant even see my own certificate!!!!!! (website problem from past 1 week!!! )

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  4. Anonymous
    2010-02-09T17:19:54+00:00

    Win7-Geek, your tip of changing the mouse type works perfectly for me.

    I have a Comfort Optical Mouse 3000, connected to an HP laptop running Vista (corporate machine).

    The default Vista drivers were OK with this mouse, but I had some issues with choosing left hand/right hand operation, so I installed Intellipoint 7.0 (big mistake).

    Outlook scrolling via the wheel changed.  The "All mail folders" pane - before wheel-scrollable - now not scrollable.

    Using your tip, I changed mouse type to "intellimouse explorer 3.0" and bingo, the wheel scrolling works again.  Had to turn down the sensitivity (i.e. set to "slower") presumably there are more 'clicks per rev' on my actual mouse.  But it works again - thanks a lot.

    Microsoft's "bing" search engine on their own knowledgebase text (!!!) totally sucks.  I have come across so many broken links recently,  that give good ol' "error 404" where previously there must have been some useful helptext.  Quite why MS can't get this together I have no idea.  Tip:  usually you can find the info (either current, or cached) if you drop back to Google and use the right keywords... ;-)

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