Microsoft Mouse 5000 Scrolling wheel problem and windows 7

Anonymous
2009-12-16T07:07:41+00:00

I've purchased a Microsoft Mouse 5000 recently and from day one i realized that the wheel behavior was weird.

For example in Winamp i can scroll up in the playlist but i have to turn the wheel several times downwards before it scrolls anything.

Also i noticed that the scrolling wheel behaves weird in photoshop when zooming and other programs, i tried the windows seven Intelipoint drivers for the 64 bit version witch i have, with no improvement whatsoever.

I have Windows 7 Ultimate RC (i dont remember the RC Version)

Thanks in advance.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-19T01:59:27+00:00

This apparently is dependant on the type of Microsoft Mouse you have.

I have a desktop and a laptop.

Desktop uses an old Intellipoint 3.0 while the laptop has a wireless Explorer Mini Mouse.

In the same applications on either machine the scrolling will be different.

The Intellipoint 3.0 will work everywhere as it should while in the same application the Explorer Mini Mouse will just flat out not scroll at all. But it depends on where in the application it is that I'm trying to scroll.

Example:

Microsoft Money:

• ABLE to scroll on Options screen, and dialog boxes.

• NOT able to scroll the account Registrar (really annoying btw)

Xara Xtreme (Imaging program)

• ABLE to scroll in options and dialog boxes, and lists (font selections, etc)

• NOT able to scroll on the main display (similar to Photoshop zooming / panning if ctrl is held while scrolling, the zoom is changed)

But, if I use switch my Intellipoint to the laptop, and use it on the same applications WITH THE SAME DRIVER PACKAGE INSTALLED (just switch which mouse I'm using in the Microsoft Mouse settings) then I can scroll all I want.

Unfortunately I've gotten used to moving to the scroll bar in certain places... but that is REALLY IRRITATING and causes more frustration than the mouse is worth sometimes.... I've had this problem for over a year, and I keep hoping that a new driver update will fix it... unfortunately it hasn't.

PS. I dont' know about you, but I really hate searching through Microsoft's "support" pages. Each page seems so Irrelevant to the terms ya searched for... ...makes things really hard to get figured out.

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  1. Anonymous
    2010-09-03T04:26:05+00:00

    Huh, Microsoft just released IP8, which features device type auto detection. It can detect my mouse type (wireless) and won't let me to change it to IE4. Is there anyone able to workaround that?

    The reason I need to change the mouse type to IE4 is because the vertical scroll acceleration is essentially not working with wireless mouse model (the model you choose in the control panel). But works perfectly with IE4.

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  2. Anonymous
    2010-09-03T12:32:53+00:00

    YEP they did release IP8, and i installed it yesterday with the updates of the system. then UN-installed it because it wasnt what i thought!

    My mouse is Inltellimouse wireless 2. and the stupid update deceted it as blue tooth mouse 5000 !!!!!!

    anyway as you said it does not allow you to chage the type of the mouse.

    and the new update fixes some of the glitches that the old software has like (zooming in Office application) but its still does not scroll items in Photoshop (CS4 and CS5)

    so i went back to IP7.1 cos its still the best solution as it allows me to change the type of the mouse at least although the performance is not exactly what i need !

    this is IP7.1 for windows 7 32-bit

    http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=MK&type=Mouse&name=B75-00113&os=Win7_32&lang=en

    Unistall the IP8 you have then install the IP7.1

    enjoy :-)

    Win7-Geek

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  3. Anonymous
    2010-10-06T17:18:32+00:00

    For an explanation of why scrolling works in some applications but not in others, and what you can do to help make it better, please see this blog post:

    http://microsofthardwareblog.com/?p=935#comments

    Cathy Moya

    Microsoft Hardware User Experience

    www.microsoft.com/hardware

    This posting is provided AS IS with no warranties and confers no rights.

    This posting is provided AS IS with no warranties and confers no rights.

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  4. Anonymous
    2010-10-06T23:46:20+00:00

    I read the blog entry. It is amazing how Microsoft claim that smooth-scroll is a revolutionary tech that is hard to implement. I have only one thing to say: Logitech does it for years, does it perfectly, and the user never has to tweak anything to make it work. It just does.

    Oh, was just about to forget that little thing that Logitech mice do... Hyper-scrolling. It's smooth. It's so, so fast. It's enjoyable. And it just works.

    Only care for my girlfriend's mouse, I have a Performance MX for a while now and I cannot believe how cool it is to scroll.

    So Microsoft engineers, stop blogging, and give REAL solutions.

    Windows 7 x64 Ultimate, E7200, Asus P5Q, Kingston DDR2 800 4 GB, Asus EAH4850 512 MB, Catalyst (last ver.), Monitor Fujitsu-Siemens Amilo LSL 3230T 23" FullHD, HDD Western Digital WD3200AAKS 320 GB, Cooling: CPU:Arctic Cooling Freezer Pro, case: 3xAC exahaust fans, Logitech Wave keyboard, MX Performance mouse

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