Microsoft Mouse 5000 Scrolling wheel problem and windows 7

Anonymous
2009-12-16T07:07:41+00:00

I've purchased a Microsoft Mouse 5000 recently and from day one i realized that the wheel behavior was weird.

For example in Winamp i can scroll up in the playlist but i have to turn the wheel several times downwards before it scrolls anything.

Also i noticed that the scrolling wheel behaves weird in photoshop when zooming and other programs, i tried the windows seven Intelipoint drivers for the 64 bit version witch i have, with no improvement whatsoever.

I have Windows 7 Ultimate RC (i dont remember the RC Version)

Thanks in advance.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-12-19T01:59:27+00:00

This apparently is dependant on the type of Microsoft Mouse you have.

I have a desktop and a laptop.

Desktop uses an old Intellipoint 3.0 while the laptop has a wireless Explorer Mini Mouse.

In the same applications on either machine the scrolling will be different.

The Intellipoint 3.0 will work everywhere as it should while in the same application the Explorer Mini Mouse will just flat out not scroll at all. But it depends on where in the application it is that I'm trying to scroll.

Example:

Microsoft Money:

• ABLE to scroll on Options screen, and dialog boxes.

• NOT able to scroll the account Registrar (really annoying btw)

Xara Xtreme (Imaging program)

• ABLE to scroll in options and dialog boxes, and lists (font selections, etc)

• NOT able to scroll on the main display (similar to Photoshop zooming / panning if ctrl is held while scrolling, the zoom is changed)

But, if I use switch my Intellipoint to the laptop, and use it on the same applications WITH THE SAME DRIVER PACKAGE INSTALLED (just switch which mouse I'm using in the Microsoft Mouse settings) then I can scroll all I want.

Unfortunately I've gotten used to moving to the scroll bar in certain places... but that is REALLY IRRITATING and causes more frustration than the mouse is worth sometimes.... I've had this problem for over a year, and I keep hoping that a new driver update will fix it... unfortunately it hasn't.

PS. I dont' know about you, but I really hate searching through Microsoft's "support" pages. Each page seems so Irrelevant to the terms ya searched for... ...makes things really hard to get figured out.

Was this answer helpful?

0 comments No comments

70 additional answers

Sort by: Newest
  1. Anonymous
    2010-01-30T20:17:12+00:00

    Dear Yogosh

    Based on your earlier post, you have bought a wireless desktop set (keyboard and a mouse)! So I think your keyboard and mouse are these in this link:

    http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=116

    So you did not only buy a mouse! Hence you need to use this link to download the necessary driver:

    http://www.microsoft.com/hardware/download/download.aspx?category=MK

    Go to the bottom of that page. Select the following:

    1.   type of product: Desktop set

    2.   your product: Wireless desktop 3000

    3.   Your operating system: windows 7 (make sure about the bit rate before you choose this one!)

    4.   Your language: thats up to you

    Then press GO then download the and install the files from the first two links that appear after you press GO


    I hope this help better J

    Win7-Geek

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2010-01-30T03:20:02+00:00

    only intelipoint is coming after selecting options.. can u please download and upload in any file sharing site? i really want to play with my new mouse..

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2010-01-29T21:53:21+00:00

    hi,

    i bought wireless desktop 3000.. desktop set which includes wireless mouse 5000.. its scrolling speed is normal in application but very very very very fast in games.. like i use for switching weapons.. in normal mouse i can easily switch, in this due to speed i can play properly and its my main work in home... i searched for intilli mouse explorer but cant find download link..

    i am using windows 7 ultimate...

    any help is appreciated..

    try this

    http://www.microsoft.com/hardware/download/download.aspx?category=MK

    regards

    Win7-Geek

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-01-29T17:49:28+00:00

    hi,

    i bought wireless desktop 3000.. desktop set which includes wireless mouse 5000.. its scrolling speed is normal in application but very very very very fast in games.. like i use for switching weapons.. in normal mouse i can easily switch, in this due to speed i can play properly and its my main work in home... i searched for intilli mouse explorer but cant find download link..

    i am using windows 7 ultimate...

    any help is appreciated..

    Was this answer helpful?

    0 comments No comments