Microsoft Mouse 5000 Scrolling wheel problem and windows 7

Anonymous
2009-12-16T07:07:41+00:00

I've purchased a Microsoft Mouse 5000 recently and from day one i realized that the wheel behavior was weird.

For example in Winamp i can scroll up in the playlist but i have to turn the wheel several times downwards before it scrolls anything.

Also i noticed that the scrolling wheel behaves weird in photoshop when zooming and other programs, i tried the windows seven Intelipoint drivers for the 64 bit version witch i have, with no improvement whatsoever.

I have Windows 7 Ultimate RC (i dont remember the RC Version)

Thanks in advance.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-19T01:59:27+00:00

This apparently is dependant on the type of Microsoft Mouse you have.

I have a desktop and a laptop.

Desktop uses an old Intellipoint 3.0 while the laptop has a wireless Explorer Mini Mouse.

In the same applications on either machine the scrolling will be different.

The Intellipoint 3.0 will work everywhere as it should while in the same application the Explorer Mini Mouse will just flat out not scroll at all. But it depends on where in the application it is that I'm trying to scroll.

Example:

Microsoft Money:

• ABLE to scroll on Options screen, and dialog boxes.

• NOT able to scroll the account Registrar (really annoying btw)

Xara Xtreme (Imaging program)

• ABLE to scroll in options and dialog boxes, and lists (font selections, etc)

• NOT able to scroll on the main display (similar to Photoshop zooming / panning if ctrl is held while scrolling, the zoom is changed)

But, if I use switch my Intellipoint to the laptop, and use it on the same applications WITH THE SAME DRIVER PACKAGE INSTALLED (just switch which mouse I'm using in the Microsoft Mouse settings) then I can scroll all I want.

Unfortunately I've gotten used to moving to the scroll bar in certain places... but that is REALLY IRRITATING and causes more frustration than the mouse is worth sometimes.... I've had this problem for over a year, and I keep hoping that a new driver update will fix it... unfortunately it hasn't.

PS. I dont' know about you, but I really hate searching through Microsoft's "support" pages. Each page seems so Irrelevant to the terms ya searched for... ...makes things really hard to get figured out.

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  1. Anonymous
    2010-06-06T23:11:58+00:00

    This worked perfectly for me, if you have a Wireless mouse 5000, then change to IntelliMouse Explorer 4.0, as this (although looks and has a different button layout) will keep all your mouse settings and features, as though you never changed it. Thank you Win7-Geek!

    oh and Microsoft, although being a big company, is in most opinion annoying. :D

    Sorry about the bad english.

    I have the same Wireless Mouse 5000 scrolling issue. The solution (change to IntelliMouse Explorer 4.0) worked well for me too, but I still have a problem: Sometimes the scroll doesn't work for a very short moment. I realized that any click, including the main scroll, let the blue LED blinks. However, in a wink, the scroll doesn't work (and the LED doesn't blink when it happens, like I didn't use the scroll), and then it comes back to normal. It's not a delay, because the scroll simply doesn't work for a moment. It happens with the intellipoint driver (any version) or without it (just with the generic driver provided by win 7). It's not a battery problem too, because the ones that comes with the mouse have been used for 2 days.

    Does anyone have the same problem?

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  3. Anonymous
    2010-04-30T10:42:00+00:00

    Sweet. That solution works. I was just about to return the Mobile Mouse 6000. 

    Its almost May and Microsoft STILL has not fixed this driver issue. How disappointing. I only bought this mouse over the V450 nano, because of the buttons being on Both sides rather than on the same side.

    I did find that the "Wireless IntelliMouse Explorer 2.0" did Not work with the scrolling, but the "IntelliMouse Explorer 3.0" (non wireless) does work.

    I find that even the side scroll feature now works with in most of the program I have tried... even Excel and Geil uVision. 

    I am happy now.

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  4. Anonymous
    2010-04-16T16:23:21+00:00

    I have been frustrated by this middle mouse button on my MS Wirless Mouse 5000. Now my mouse works great responds the way it should. Solution uninstall Microsoft intellipoint software and now all works fine with out the installation  software.I may not have all the bells and whistles that the software provides but all I need is a functional (no lag) wireless mouse.

    Mike

    hi,

    I agree with you. all the problems started when we installed the software intellimouse 7.0 becausewe wanted the whistles and bells that the software provides for the multi-keys mouse!! otherwise i wouldn't have gone to a mouse with 5 buttons

    regards

    Win7-Geek

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