My computer keeps shutting down...help please!

Anonymous

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

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Anonymous

2016-10-13T19:09:51+00:00

Neither, it just closes and as a result the USB port will not charge my cell phone. I would just like to keep the usb ports on and charging any device connected.

How do I correct this problem or is it fixable? it is a laptop using MS 10

******@att.net
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Anonymous

2016-09-18T02:15:18+00:00
Hi,

To isolate the issue, we would like to know the following:
- Which version of Windows are you using?
- Do you receive any error messages? If yes, send us a screenshot.
- Have you done any configurations prior to this concern? If yes, please specify.
For possible resolution, check this link out.

Regards.
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Anonymous

2016-09-16T22:29:03+00:00

restarts
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Anonymous

2016-06-02T16:37:52+00:00

I just installed Windows 10 and now my computer automatically turns off and doesn't restart,,,I have to do a hard boot to actually turn off my harddirve to restart my computer.
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Anonymous

2016-04-23T16:49:19+00:00

I need help
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