My computer keeps shutting down...help please!

Anonymous
2010-05-06T02:04:42+00:00

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2018-08-15T00:06:13+00:00

    it restarts

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  2. Anonymous
    2018-08-08T01:07:40+00:00

    Does the computer shut down and power off, or does it restart?

    it shuts down completely    I have to restart with on button  and I have windows 10 not 7

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  3. Anonymous
    2018-08-05T17:05:52+00:00

    Ever since I was forced to install windows 10 I have been having these problems

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  4. Anonymous
    2018-07-19T13:16:50+00:00

    have the same problem, computer was turning off on %2. It is not energy management problem,  am on laptop, windows 7

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  5. Anonymous
    2018-07-05T12:19:43+00:00

    Thank you so much!  It worked!

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