My computer keeps shutting down...help please!

Anonymous
2010-05-06T02:04:42+00:00

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2011-10-10T09:55:28+00:00

    Brilliant! Who would have thought that such a little thing would do so much. When I finally got the cover off I discovered a blanket of dust blocking the vent area leading to the fan. Cleaned it up good and it is now working perfectly! Great advise

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  2. Anonymous
    2011-10-08T13:05:26+00:00

    unscrew and remove cover over ram and hard drive and clean all air vent mesh with tooth brush worked for me

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  3. Anonymous
    2011-10-08T13:03:59+00:00

    I too had this problem and i boiled it down to an over heating problem on the Ram fan. Just take off the back of your laptop and clean away the dust build up on the vent mesh with a toothbrush. problem solved for me i thought it was a software or a hardware problem but after cleaning all air vents the laptop has not shut down as of yet in the past week.

    Hope this helps

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  4. Anonymous
    2011-09-12T03:08:27+00:00

    It does restart, and it does it quite often.

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  5. Anonymous
    2011-07-27T23:43:25+00:00

    yes

    i have clean booted

    scan disk

    virus scan

    system restore

    changed out charger cord

    replaced batterie

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