My computer keeps shutting down...help please!

Anonymous
2010-05-06T02:04:42+00:00

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

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  1. Anonymous
    2015-10-20T15:47:04+00:00

    My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

    computer shuts off need password to restart

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  2. Anonymous
    2015-09-28T19:34:56+00:00

    My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

    Can anyone help me as to why my computer keeps shutting down and restarting ever since I downloaded windows 10 I have been having this problem.

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  3. Anonymous
    2015-09-09T20:56:16+00:00

    I start running my security's that I have setup and it just shut's down does not restart

    by the way it is a new refurbished hp desktop  computer I have only had this computer for 2 weeks came w\windows 7 and I changed to windows 10

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  5. Anonymous
    2015-05-03T23:31:33+00:00

    I had the same with my lap top I was told it is overheating so I turned it upside down and had a look at the bottom air vent, and sure enough the air vent were blocked up, I hoovered them and unblocked them and this done the trick. my laptop has been good as gold and not shut down.

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