My computer keeps shutting down...help please!

Anonymous
2010-05-06T02:04:42+00:00

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I did a clean install with Windows 7. Looks like that didn't help. Could it be the hard drive? Is there any way to troubleshoot what the problem could be? Could something inside the computer be loose? Any help would be really appreciated!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2010-05-06T02:06:15+00:00

    Does the computer shut down and power off, or does it restart?

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  2. Anonymous
    2010-05-06T02:14:00+00:00

    It powers off.

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  3. Anonymous
    2010-05-06T02:16:44+00:00

    It just powers off completely. I'm surprised it's been on this long.

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  4. Anonymous
    2010-05-06T02:33:05+00:00

    I will check back tomorrow...thanks so much for answering.

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  5. Anonymous
    2010-05-06T02:27:28+00:00

    Is it a desktop or a laptop? Check temperatures - make sure it is not overheating.  Ensure there is adequate ventilation and airflow.

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