Numeric Keypad doesn't work

Anonymous
2010-03-23T15:32:49+00:00

Since installing Windows 7 (from Vista) my numeric keypad does not work (and yes I have checked that the Num Lock is on).  I've checked that the driver is current and cleaned the keyboard and contacts.  Funny thing is when I moved the keyboard to another computer, the numeric keypad worked fine.  I hooked up the keyboard from that computer and the numeric pad would not work.    I checked the properties and they have the same drivers.  What could cause this error on just one computer (both were updated at the same time)?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-03-24T04:55:57+00:00

Hi ifsandorbuts,

·         Is it a USB keyboard? If yes, then try connecting the keyboard to different USB port and check if the issue still occurs. Let us know the results.

Even try enabling numeric keypad and check if it helps, here are the steps:

1.       Open On-Screen Keyboard by clicking the Start button, clicking All Programs, clicking Accessories, clicking Ease of Access, and then clicking On-Screen Keyboard.

2.       Click Options, select the Numeric Keypad check box, and then click OK.

Thanks and Regards:

Samhrutha G S - Microsoft Support.

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  1. Anonymous
    2014-01-15T03:55:40+00:00

    This was the most helpful answer! I must have accidently hit the FN lock button (F12 apparently!).  I knew I must have done something but i thought it was scroll lock. 

    Thank you! I was ready to pull my hair out because I've been trying for a few hours to write a paper and have had nothing but technical difficulties.

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  2. Anonymous
    2014-02-14T23:24:33+00:00

    Changing the accessibility options on Windows 7

    Control Panel

         l--------> Ease Of Access Center

                  i--------> Make the keyboard easier to use

                            i----------> untick 'Turn On Mouse Keys'

    This fixed it for me. You can also change the setting for the mouse keys to enable it only when NumLock is off.

    This did it for me.  I'd like to know how that got changed in the first place!

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  3. Anonymous
    2014-03-05T08:32:46+00:00

    Thank YOU!!! you saved me. I bought a new keyboard thinking it might be the keyboard but then I thought something was wrong with my computer. luckily I came across this page and read your response:)

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  4. Anonymous
    2014-03-30T17:05:29+00:00

    Thank you. Having use keypad to move mouse was the problem. Not sure why that was hidden in mouse settings and not in keyboard settings.

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