Numeric Keypad doesn't work

Anonymous
2010-03-23T15:32:49+00:00

Since installing Windows 7 (from Vista) my numeric keypad does not work (and yes I have checked that the Num Lock is on).  I've checked that the driver is current and cleaned the keyboard and contacts.  Funny thing is when I moved the keyboard to another computer, the numeric keypad worked fine.  I hooked up the keyboard from that computer and the numeric pad would not work.    I checked the properties and they have the same drivers.  What could cause this error on just one computer (both were updated at the same time)?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2010-03-24T04:55:57+00:00

Hi ifsandorbuts,

·         Is it a USB keyboard? If yes, then try connecting the keyboard to different USB port and check if the issue still occurs. Let us know the results.

Even try enabling numeric keypad and check if it helps, here are the steps:

1.       Open On-Screen Keyboard by clicking the Start button, clicking All Programs, clicking Accessories, clicking Ease of Access, and then clicking On-Screen Keyboard.

2.       Click Options, select the Numeric Keypad check box, and then click OK.

Thanks and Regards:

Samhrutha G S - Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

83 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-10-13T14:41:11+00:00

    the on screen keyboard works just fine. when i toggle the num lock on/off with the onscreen keyboard, the light toggles on/off on the physical keyboard, but no numbers work on the physical, only the onscreen version.

    the problem I have is with the physical usb keyboard and Windows 10.  

    I have swapped out the keyboard for 3 others and the problem persists!

    A

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-10-12T16:34:36+00:00

    EASIER TO FIND EASE OF ACCESS BY JUST TYPING IT INTO THE SEARCH WINDOW (WIN 10).

    THEN OPEN THE ON-SCREEN KEYBOARD, CLICK ON OPTIONS, TURN ON NUM KEY PAD. 

    WORKED, THAT EASY.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-08-11T10:04:00+00:00

    My keyboard works it's the number key pad that does not work. The number lock does not work.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-08-02T18:46:51+00:00

    I have a bluetooth keyboard. the number pad does not work, I have tried the on screen key board and it does not reset the problem.

    Was this answer helpful?

    0 comments