blue screen and stop error 0x00000024 on startup windows XP

Anonymous
2009-12-08T15:59:56+00:00

i am running a dell 4700 on windows XP. yesterday it shut down unexpectedly and now on starting up the loading screen appears but then i get a blue screen displaying stop: 0x00000024 (0x00190203, 0x86FCE488, 0xc0000102, 0x00000000)

i have tried every start up mode in the F8 and F12 menus, but everything will take me back to this screen, it tells me to do disk deframentation, or check hard drive configuration, but i am clueless as to how to do this from this blue screen that every avenue leads to.

hopefully there is some way of rescuing my PC...

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2009-12-08T16:14:57+00:00

Hello lauriAM

You will need an XP Installation CD to try to fix this.  If you do not have one, try to borrow one just to run this fix.

Configure your PC to boot from CD if it isn't already set up that way. You may need to enter the BIOS to configure the PC to boot from the CD.

Set the boot order to

floppy (if present)

CD/DVDROM

Hard disk

SAVE and EXIT

Start your PC with the XP Setup CD in the drive. When you see the "Press any key to boot from CD..." prompt, do so and let the CD-based boot process begin.

When the Recovery Console option is offered (Press R to start the Recovery Console), do so. You may be asked which Windows installation to enter, in which case type the number of the Windows installation you wish to work on (usually 1).

When prompted, enter the Administrator's password for that Windows installation. If you did not set a password just press ENTER

At the command prompt, type

chkdsk /r (there is a space before the /)

Enter

,

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  1. Anonymous
    2010-04-26T09:49:47+00:00

    This has to be said.

    As cybertek stated above, if all you want to do is recover your files, then you, in fact, have two options.

    1. You could invest in the appropriate adapter to slave your hard drive to another pc.

    OR

    1. As long as you're not biased to using Linux, and have an external hard drive handy, you could download a free Linux distribution called Knoppix (http://www.knoppix.net/), which is a Linux distro that can run completely off the CD you burn the image to. Once you've loaded Knoppix, open up the KNOPPIX folder on your desktop (in Knoppix, mousing over selects, single-click opens/executes), then in the sidebar of your explorer, right-click on your hard drive (my friend's computer which I am trying to fix was recognised as "80.0GB Volume") and select Mount Volume. You can then explore the contents of your C: drive and take anything you want from it and put it onto your external hard drive.

    Much easier-sounding than buying a cable to slave a hard drive to another computer.

    OrinQ95

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  2. Anonymous
    2010-04-14T09:08:03+00:00

    If all you want to do is recover your data/files,  just slave the drive in another machine.

    You will be able to see all your files and copy them off.

    .

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  3. Anonymous
    2010-04-13T18:48:46+00:00

    I tried this procedure but when I choose the R option the BSOD message comes back. I even removed the hard drive and installed it in another PC but same problem. What could be next I do NOT think re-formatting is an answer as I only want the data from the C drive - the laptop is too old to worry about . I am running XP pro SP3

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  4. Anonymous
    2010-02-18T22:11:09+00:00

    This thread has grown out of control.

    If anyone else has this problem, please start your own thread.

    Thanks

    .

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