HOWTO: Get Windows 7 to detect your new multi-core processor

Anonymous
2009-12-15T11:11:06+00:00

There is a very rare instance that may happen under Windows 7 if you upgrade

your processor from a single to a dual or a dual to a tri or a tri to quad core processor. Under Windows Task manager > Performance tab you may encounter only the previous amount of cores visible even if you have Task Manager > View > CPU history > One Graph per CPU checked off.

This graph pane area which should show the equivalent amount of cores per graph is directly tied into the MSConfig > Boot tab > Advanced options > "Number of Processors" setting. You may not show the correct amount of cores in this MSConfig pull-down.

Let me give an example:

You install Windows 7 with a dual-core processor and have this option checked for "Number of Processors" (in Msconfig > Boot > Advanced options) and the amount set to "2" (for dual core). This setting is not mandatory to be set but some ppl do in order to force Task Manager to show 2 graphs (or 3). One graph for each processor. At a later point in time you upgrade to a Quad-core or Tri-Core processor. The OS will not read this extra core or have anything enabled to physically use this extra core(s) until the following are performed:

  1. Uncheck in MSConfig > Boot tab > Advanced Options > "Number of Processors" and exit MSConfig
  2. d/l and install an applet called EasyBCD 1.7.2 (or later, Google: EasyBCD) which supports many features of Windows 7.
  3. Go into Advanced Options in EasyBCD and select "Limit Widows to '0' CPUs (Leave 0 to reset)". Click "Apply Settings" and exit EasyBCD.

NOTE: This will force the OS to reset the count to default for the amount of Cores you now have. There is possibly a boot setting that can be added that I may not be aware of to do this same function but this little applet works and does the same thing. Don't muck around with any other setting in this utility if you don't know what you are doing it may leave your computer unbootable and a complete reinstall or long repair may need to be performed. Just make sure this one setting is set to "0"

  1. Completely shutdown the OS (not reboot or restart or logout). Correctly Shutdown you computer so the it powers down.
  2. upon restart into the OS the Task Manager > Performance tab should now show the correct amount of per core graphs if you have the "One Graph per CPU" option selected. Yay your back in business =)

Notes: Some of these discrepancies will appear if your OS is reading the incorrect amount of cores.

  1. Device Manager will show the correct amount of Cores for the PC after the new CPU is installed even tho Task Manager still shows the old amount of cores. This is why you need to preform these steps above to fix this disparity and enable the OS to work with the new additional core.
  2. CPU-Z (Google: CPUID CPU-Z) will show an incorrect amount of cores until you preform the above steps.
  3. SiSoft Sandra (Google: SiSoft Sandra) will show the correct amount of Cores for the PC after the new CPU is installed even tho Task Manager still shows the old amount of cores. This is why you need to preform these steps above to fix this disparity and enable the OS to work with the new additional core.
  4. Reinstalling Windows 7 with the "Upgrade" (not Custom Option) will not fix this issue until the above steps are performed. The reinstall should clear the "Number of Processors" setting in MSConfig but it doesn't! Hence the need to run the above steps and avoid a reinstall which takes greatly more time and still does not fix this issue.
  5. In a dual boot (XP/Win7) PC, the XP Task Manager will show the correct amount of Cores in Task Manager > Performance tab even tho the same place under Windows 7 will not! Hence the need to perform the above steps.

This is a rare issue, but if you are upgrading CPUs in the future these are a very important steps to enable your Win7 OS to take advantage of this extra core you are buying. Even tho in places like Device Manager it will show the correct amount of cores the MSConfig setting will override the Device Manager only allow you to work with a lessor amount of cores thereby limiting your CPUs true potential preserving your good investment.

Good Luck! I hope someone who encounters this issue finds their way here after a CPU upgrade or they may rip their hair out and I can tell you from experience I was making the Level 3 tech support at Microsoft rip their hair out when I found this issue lol

I was getting an Experience Index value for Processor of 6.3 when this core was disabled and not showing up in Task Manager > Performance tab. Once the above steps were performed my Performance Index jumped to 6.9! My old Dual-Core CPU was an Experience Index of 6.1 to show you the difference a 3rd core can add to your system. In the future, once I start gently Overclocking my new Triple-core processor (once I get a better CPU cooler) It should exceed 7.2-7.4 or greater Experience Index. =)

TCsenter wrote also:

Some recommendations (make sure you are running as Administrator):

  • Run MSConfig -> Change to Boot tab -> Advanced Options -> "Number of Processors", make sure there is no check mark.
  • Delete processor entries listed in Device Manager, then reboot and allow Windows to redetect/reinstall them.
  • In BIOS, check for an option named Max CPU ID Value or CPU ID Max Val and make sure its set to disabled .  This option is only provided for OS prior to Windows 2000.  Save and Exit BIOS.
  • Check for a BIOS update for your system or motherboard.
  • Confirm the CPU model is supported by the motherboard
Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-12-05T11:10:52+00:00

    Easy steps

    Back up your data.

    Right click on my computer ->Device manager ->Processors->right click on processor and uninstall.

    Reboot the system.

    If this doesn't work you will need to install windows 7 again.

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  2. Anonymous
    2012-09-10T08:46:29+00:00

    Hello, my quad core processor is running on 2 cores despite that it was running on 4 cores previously. I tried msconfig and easy bootcd but it did'nt work. Msconfig showed only 2 cores in the chekbox. I noticed in easybcd that after I click save sittings the checkbox goes empty again. I'm running Windows 7 64 bit and the processor model is Intel core 2 extreme qx6700.

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  3. Anonymous
    2012-06-12T17:22:42+00:00

    Hello Peter, I have a slightly different situation. I have a dual core Xeon system (HP XW6200) and each core has hyperthreading. On Windows XP 32 bit, this shows as 4 CPUs in task manager.

    I upgraded to Windows 7 Home Premium 32 bit and found the number of CPUs in task manager was only showing 2 CPUs. However, in device manager 4 CPUs are listed.

    Subsequently, I installed Windows 7 Professional 64 bit and guess what, my 4 CPUs were visible again in task manager and were in line with the 4 CPUs listed in device manager.

    However, my COA is for Home Premium so after the 1 month grace period I installed Windows 7 Home Premium 64 bit. In this case, once again task manager only shows 2 CPUs while still showing 4 CPUs in device manager.

    I have tried your procedure to make 4 CPUs visible but it seems it makes no difference.

    I have no idea whether showing 2 or 4 CPUs affects the use of hyperthreading. I have checked to make sure I have hyperthreading switched on in the BIOS but am confused as to why there is this variety in the way Windows 7 versions represents dual hyperthreaded cores.

    Any ideas?

     

     

    Hello...

         The three basic versions of win 7 supports single processors with multi-cores.  Win 7, in those classes,   will not recognize  2 physical processors .. only "pro" and beyond for some obscure greed based reason.   I hope they patch this injustice to humanity. 

         I have two "physical" XEON 3.2 processors and did not recognize this fact till after I ran passmark.  A quick google of MS WIN 7 requirements  or a search at MSDN will verify.

    http://windows.microsoft.com/en-US/windows7/products/system-requirements

    PCs with multi-core processors:

    Windows 7 was designed to work with today's multi-core processors. All 32-bit versions of Windows 7 can support up to 32 processor cores, while 64‑bit versions can support up to 256 processor cores.

    PCs with multiple processors (CPUs):

    Commercial servers, workstations, and other high-end PCs may have more than one physical processor. Windows 7 Professional, Enterprise, and Ultimate allow for two physical processors, providing the best performance on these computers. Windows 7 Starter, Home Basic, and Home Premium will recognize only one physical processor.

    http://windows.microsoft.com/en-US/windows7/products/system-requirements

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  4. Anonymous
    2012-06-12T17:21:20+00:00

     

      I would trust TYAN support far more than Microsoft.

    thats why im here.  the last no speaking English person didnt know they were working for microsoft.

    Hello...

         The three basic versions of win 7 supports single processors with multi-cores.  Win 7, in those classes,   will not recognize  2 physical processors .. only "pro" and beyond for some obscure greed based reason.   I hope they patch this injustice to humanity. 

         I have two "physical" XEON 3.2 processors and did not recognize this fact till after I ran passmark.  A quick google of MS WIN 7 requirements  or a search at MSDN will verify.

    http://windows.microsoft.com/en-US/windows7/products/system-requirements

    PCs with multi-core processors:

    Windows 7 was designed to work with today's multi-core processors. All 32-bit versions of Windows 7 can support up to 32 processor cores, while 64‑bit versions can support up to 256 processor cores.

    PCs with multiple processors (CPUs):

    Commercial servers, workstations, and other high-end PCs may have more than one physical processor. Windows 7 Professional, Enterprise, and Ultimate allow for two physical processors, providing the best performance on these computers. Windows 7 Starter, Home Basic, and Home Premium will recognize only one physical processor.

    http://windows.microsoft.com/en-US/windows7/products/system-requirements

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  5. Anonymous
    2012-05-04T09:14:52+00:00

    Hello Peter, I have a slightly different situation. I have a dual core Xeon system (HP XW6200) and each core has hyperthreading. On Windows XP 32 bit, this shows as 4 CPUs in task manager.

    I upgraded to Windows 7 Home Premium 32 bit and found the number of CPUs in task manager was only showing 2 CPUs. However, in device manager 4 CPUs are listed.

    Subsequently, I installed Windows 7 Professional 64 bit and guess what, my 4 CPUs were visible again in task manager and were in line with the 4 CPUs listed in device manager.

    However, my COA is for Home Premium so after the 1 month grace period I installed Windows 7 Home Premium 64 bit. In this case, once again task manager only shows 2 CPUs while still showing 4 CPUs in device manager.

    I have tried your procedure to make 4 CPUs visible but it seems it makes no difference.

    I have no idea whether showing 2 or 4 CPUs affects the use of hyperthreading. I have checked to make sure I have hyperthreading switched on in the BIOS but am confused as to why there is this variety in the way Windows 7 versions represents dual hyperthreaded cores.

    Any ideas?

    Was this answer helpful?

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