An unexpected I/O error has occured.File:\Boot\BCD

Anonymous
2009-11-05T00:39:10+00:00

My Toshiba Satellite with Vista Premium 64 stopped working.I get the black screen and only F2,or F12 work(not F8)If I don't press anything, I get a message

"Windows has encountered a problem communicating with a device connected to your pc.This error can be caused by unplagging a removable storage device...,or by faulty hardware such as a hard drive or CD-ROM.Make sure any removable storage is properly connected and then restart your pc.

File:\Boot\Bcd

Status:0xc00000e9

Info an unexpected I/O error has occured."

Nothing is connected to my laptop.

Can't go to any safe modes.Tapping F8 not doing anything.Tried recovering my system with Vista recovery disc' with no luck.When I get to System Recovery Options screen,no systems come up.I tried trun System repair,get the same massage at the end.Tried to do restore points,get error message about not having any restore points.Is there a way I can restore it to factory settings with pressing some magic buttons?Or do anything else to get it to work.I must've spent at least 20 hrs trying to fix it,with no results.Thanks for any suggestions.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2016-03-25T04:17:50+00:00

    I misunderstood based on your initial post. Since you just have software issues:

    1. Use alt + f10 at boot to trigger the Acer restore process (this will likely destructively restore the original OS so rescue your data FIRST if you need it) 

    http://acer.custhelp.com/app/answers/detail/a\_id/35232/~/how-to-restore-windows-using-alt-%2B-f10-on-startup

    1. If you have another windows 10 device you can create a rescue drive to potentially fix your install or roll back to a system restore point 

    https://www.winhelp.us/create-a-recovery-drive-in-windows-8.html

    1. Attempt some other repair methods on your device using 3rd party tools 

    https://sourceforge.net/p/boot-repair-cd/home/Home/

    http://best-windows.vlaurie.com/boot-disks.html

    Good luck and please report back with your results.

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  2. Anonymous
    2016-08-15T07:00:33+00:00

    I have the same problem with Jimmy

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  3. Anonymous
    2016-08-27T06:37:55+00:00

    Hi Ms. Debleena,

    I got the same problem with Ms. Agnes,

    "Windows has encountered a problem communicating with a device connected to your pc. This error can be caused by unplugging a removable storage device...,or by faulty hardware such as a hard drive or CD-ROM.Make sure any removable storage is properly connected and then restart your pc.

    File:\Boot\Bcd

    Status: 0xc00000e9

    Info an unexpected I/O error has occurred."

    I already followed the procedure you mention (Step #3) but still got the same problem, it does not fix the error.

    One factor i think was it asked me to load drivers something like that cause my windows7 doesn't appear in the list when i tried to do the System Recovery Options. I don't know anymore what to do. Oh by the way my unit was Samsung N148Plus Netbook.

    Thank you & regards.

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  4. Anonymous
    2017-01-05T16:28:18+00:00

    I cannot get vista to load. I keep getting a boot BCD error.  I have an HP dv9410us.

    Pushing F8 is not an option. How do i get into the inner workings

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