Random freezes with windows 7 - 64 bit

**** Fortunately a Microsoft Hotfix was found to be available to correct the issue.

This Hotfix KB2494427 was deployed to your PC(s) on the 10 11 and 12 of January and you should have noticed the problem has since disappeared.

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KB2494427 "HOTFIX" didn't do a damn thing re-fixing my Windows Explorer crashing problem :(

Anything else in your "bag of tricks" Microsoft?

"Service Pack 2" perhaps? I hope it will address everyone's random freeze & crash issues!?

Hi Barz450,

I too, have notice that Windows Explore crashes, whether the Hotfix is installed or not.

Someone, at Microsoft is using the same coding from the Windows XP Service Pack 3. This particular Service Pack 3 has introduced Explore crashes after you close Windows Explore,  when you use it in conjunction with Send To and delete files, from across partitions.

I notice that same problem with Windows 7-64-Bit Service Pack 1. Not using Windows 7 32-Bit operating system at all.

Hi Creator,

I was running two physical HDDs, one SATA3 & one SATA2, but I disconnected the SATA2 to see if there was any kind of pwer management or time out issue. That made no difference.

I have a D-Link wireless-n gigabit router attached by ethernet and then to a cable modem.

I'm running Norton Internet Security 2011. Only about 3 weeks left on the subscription, but it's been stable since installation, unlike the Nortons of old. Norton is managing the Windows firewall and there is also the D-Link hardware firewall. This setup (specific anti-virus software apart) is unchanged in several years and has always been pretty stable, so wouldn't have thought it would be a problem?

I'm sometimes getting a 'not responding', but not always. The  main indicator of problems at the moment is whether the Asrock XFastUSB utility initialises properly (P67 Pro3 motherboard). Howver, even if that hangs, I can launch Firefox and at the moment can browse quite happily.

I've now been able to run updates on some of the Asrock drivers and utilities, but then a while ago, I went to click on the next file in ,my downloads folder and it all seized up irreparably.

I've run CCleaner everywhere and tidied up every issue that found. After leaving the system off for a while, I've now been able to run Windows Update, which has installed 3 updates but failed to install 4 others. I got seizures when I tried this several times earlier today, yet this time the updates at least ran; such is the variable nature of this problem. I've allowed Microsoft to install Security Essentials to check for malware, even though Norton is happy, and also to run the FixIt utility for another update failure.

Hi Creator,

I was running two physical HDDs, one SATA3 & one SATA2, but I disconnected the SATA2 to see if there was any kind of pwer management or time out issue. That made no difference.

I have a D-Link wireless-n gigabit router attached by ethernet and then to a cable modem.

I'm running Norton Internet Security 2011. Only about 3 weeks left on the subscription, but it's been stable since installation, unlike the Nortons of old. Norton is managing the Windows firewall and there is also the D-Link hardware firewall. This setup (specific anti-virus software apart) is unchanged in several years and has always been pretty stable, so wouldn't have thought it would be a problem?

I'm sometimes getting a 'not responding', but not always. The  main indicator of problems at the moment is whether the Asrock XFastUSB utility initialises properly (P67 Pro3 motherboard). Howver, even if that hangs, I can launch Firefox and at the moment can browse quite happily.

I've now been able to run updates on some of the Asrock drivers and utilities, but then a while ago, I went to click on the next file in ,my downloads folder and it all seized up irreparably.

I've run CCleaner everywhere and tidied up every issue that found. After leaving the system off for a while, I've now been able to run Windows Update, which has installed 3 updates but failed to install 4 others. I got seizures when I tried this several times earlier today, yet this time the updates at least ran; such is the variable nature of this problem. I've allowed Microsoft to install Security Essentials to check for malware, even though Norton is happy, and also to run the FixIt utility for another update failure.

Hi Stupid61,

Remove Microsoft's Security Essentials or Remove Norton. Having both installed, causing the computer to run very slow and can cause Lockups, if the same file is accessed at the same time, by two different programs.

Stupid61, you are using CCleaner. Try downloading TuneUp Utilities 2012 and install it. The Programmers give you a 15-Day Trial.

http://www.tune-up.com/download/

Run its TuneUp Registry Cleaner as well as its Broken Shortcut Cleaner and see what happens.

I understand there is no easy (or none at all) fix for this with either the 32 or 64 bit version, and I'm not here to complain about it though I'm sure we all have a right to... 

All I really want to know is Microsoft still working on this issue?

This random freeze bug has been around for nearly a year and a half, and the "hotfix" they released the middle of last year did little to nothing for a lot of people. I've been as patient as humanly possible with this and I'm about at my wits' end with Windows 7 (as I'm sure most of you are as well). I've considered re-installing Windows XP just to avoid it and am certainly never going to trust another operating system from Microsoft if nothing is done about it.

I think the majority of us would be a little more patient with the issue if only we knew that Microsoft was at least trying to deal with it still.