Random freezes with windows 7 - 64 bit

Anonymous

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

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Anonymous

Guys,

I might have the answer to your problems. This might fix your sleep/suspend problems and your random freezing problems. Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings. I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors. I even tried swaping memory out, trying to eliminate bad memory and/or slots. It turned out that it was a memory frequency/timings/voltage issue. No more freezes! If you have a similar setup, this will most likely fix it. If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting. You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there. For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066 (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings. The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep. This solution may be partially dependent on you fixing a random freezing issue if you have one.

In your "advanced" power settings, disable "Hybrid Sleep". That's it! My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP) (ie. 6GB in 3 sticks)

Harddrive: 3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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966 additional answers

Anonymous

2011-12-10T21:25:46+00:00

So whatever causes this - the problem is on the MS side of things FOR SURE

it's a root problem -they will have to track it down, change the way Windows handles things or give out correct (or corrected) docs to soft & hardware developers to prevent this behavior...

btw - I would actually have my lawyer check to get MS to pay for my broken hardware. Good thing for them, still got warranty on my system - hey maybe it's a feature and they teamed up with hardware manufacturers to get sells up ;) you never know...

this s-u-c-k''S BIG TIME get a team together and fix this. ASAP please
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Anonymous

2011-12-11T01:27:21+00:00

I completely agree, I have never had any issues on my laptop since I had Win7Ultimate 64bit installed.

I have patched Win 7 64 to the latest and still get these random freezes. I just wait for about a couple of minutes whilst the disk thrashes and it comes back again. It would not worry me if it was once a month but its about 2-3 times every hour or so. I reckon its got something to do with 64 bit and perhaps explorer or some other MS product that is incompatible with 64 bit. It is very irritating, especially when it crashes explorer.
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Anonymous

2011-12-11T05:09:32+00:00
I wish I saw this thread before I built my computer. I have Win 7 64bit home (OEM). It worked fine for two and a half weeks, then multiple crashes daily. No blue screens; just dead computer. After 5 - 15mins. it restarts by itself. I get various messages in the event log:
1. Kernel Power Event 41 - rebooted w/o cleanly shutting down.
2. Required certificate is not within its validity period when verifying vs. the current system clock/ time stamp.
3.Event service exit failed - %1 service terminated w/ following error: %2.

4.Event service start failed II - %1 service depends on the %2 service which failed b/c of following error: %3.
1. Event subscriber unavaillable - was unable to handle notification event.
2. Event filter w/ query %2 could not be activated in namespace %1 b/c of error %3.
3. Malwareprotection signature update failed.
I get a rotation of these events; not in any kind of order. When the computer restarts the event log info claims all is now well. It's increasingly getting more frequent. I've done restore points, uninstalls. I now have the GPU drivers, Windows drivers, and the printer driver and that's it. Thought it might be the mobo so I took those drivers off to no avail. I would get a more expensive (non - OEM) Win 7 if I knew that would solve the problem. AAAAAAGGHHH!

MSI X79GD65 (8D)

Intel i7-3930k

EVGA GTX570

G.Skill Ripjaws 16Gb

CoolerMaster 850w

Seeing the threads here and elswhere , I'm wondering why it's taking so long put out a fix.
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Anonymous

2011-12-11T07:06:40+00:00

My son and daughter both spent all their spending from money and bought MACS. It worked out of the box beautifully and faultless since. I am sorry to say I tried to talk them out of it and to buy more memory/disk high spec PC. My kids know better than me apparently.

I think MS is in denial. Hundreds, possibly thousands, of people are getting this issue. Its a well known fact that for every hit on sites like this there is another 5 that is either on another site or not reported.
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