Random freezes with windows 7 - 64 bit

Anonymous

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

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Anonymous

Guys,

I might have the answer to your problems. This might fix your sleep/suspend problems and your random freezing problems. Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings. I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors. I even tried swaping memory out, trying to eliminate bad memory and/or slots. It turned out that it was a memory frequency/timings/voltage issue. No more freezes! If you have a similar setup, this will most likely fix it. If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting. You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there. For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066 (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings. The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep. This solution may be partially dependent on you fixing a random freezing issue if you have one.

In your "advanced" power settings, disable "Hybrid Sleep". That's it! My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP) (ie. 6GB in 3 sticks)

Harddrive: 3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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966 additional answers

Anonymous

2011-09-03T05:30:25+00:00
Got to love the fact Microsoft does not supply any real help here. I followed steps off of the pcworld webpage from an article titled "Six Windows 7 Nightmare" http://www.pcworld.com/businesscenter/article/224952/six_windows_7_nightmares_and_how_to_fix_them.html

This did not solve my problem but it helped me diagnose my problem which in the end was a disk drive issue. To rule out disk drive do the following:

0. Backup your c: drive. I could not do this with backup utilities because my system would freeze. So I slowly copied my important directories/files mostly stuff in My Documents to my external hard drive using windows explorer. If you have no idea what I am talking about use youtube.com and search "How to Backup Your Files in Windows 7". If you are still lost call your computer buddy to help you.
1. right click on windows icon (start button) lower left hand corner of your screen most likely
2. click on "open windows explorer"
1. Find your C drive which most likely appears under Computer. Mine appears under computer as HP (C:)
right click again on your C: drive
1. Click on properties
2. Click on tools tab
3. Click on check disk button.
4. Then choose the "Fix file system errors" and "scan for and attempt to recover bad sectors"
5. Then it will pop up a window to ask you to schedule click ok.
6. Then reboot and chkdsk will run.
7. Proceed to nearest place of worship.
8. This solved my problem and I have not had a drink since... I mean a Blue screen of death or freeze.
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Anonymous

2011-09-03T17:18:17+00:00

I found a solution for why specifically my HP dv6470us and may hopefully help other users of not just this laptop but perhaps a glitch of software code. I recently found that the drivers that you manually download from HP directly for your AMD proccessor (Vista x64) are NOT compatible with Windows 7 (x64). I found this out thankfully right before I ended up buying a whole nother proccessor. So if you have a HP dv6470us and upgrade to Windows 7 (x64) then leave those annoying exclamation marks in your device manager because Windows update cannot fnd drivers for, which now makes sense to me. Good job Windows ;). I hope this information is helpful with others encounterng these similar issues. Windows powers and boots just fine however lagging begins as soon as the LoginUI appears however this lagging doesnt usually appear till awhile later. When freezing begins, your cursor still moves, you may still type (sometimes), however trying to open a folder or link to a website, anything currently downloaded tapers down (kinda like when your finished you see the computer downloading a progressively lower speed towards the end of that dpwnload, music will keep running but auddenly stop, task manager seems to be responsive and continues to update low cpu while this freeze, and then all out of nowhere your system remembers every command you gave it while it was away and everything is executed at once in a prompt fashion. Freezes can range from 15 seconds to 2 minutes idk if longer cuz after 30 secs to 2 minutes i usually walk away amd come back. I wish i could have formatted this alot cleaner but this forum isnt droid x friendly when it comes to replying.
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Anonymous

2011-09-03T20:31:01+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

I am running Windows 7 Pro using MSN Office Suite 10 and Abode Acrobat X Pro...

The Computer is a Dell 8400 Studio with Intel Processor and 8gz memory...

Everything indicates it is running fine..And that is correct, the screen freezes, keyboard stops and I get mad...

I have shut the AVG 9.0 Security off it still freezes. The Windows Firewall is disable...

The computer box is 4 yrs old, would buy a new one if I thought it would help...

Any opinons or ideas on how to correct?

Thanks!
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Anonymous

2011-09-06T10:55:59+00:00

I do not have avg installed and never have so it's not that.

But i get random freezes windows 7 - 64 bit only when when i have both sticks of ram in. ran memory tests and no errors. It will freeze after random periods of time, sometimes lasting days or a few hours from as much as gaming, or just simply on the desktop with nothing open.

I remove one of the ram sticks and it runs fine and doesn't freeze. Appreciate any help.

Operating System

MS Windows 7 Home Premium 64-bit SP1

CPU

Intel Core i5 750 @ 2.67GHz 33 °C

Lynnfield 45nm Technology

RAM

4.00 GB Dual-Channel DDR3 @ 663MHz (9-9-9-24)

Motherboard

Gigabyte Technology Co., Ltd. P55A-UD3 (Socket 1156) 32 °C

Graphics

W2353 (1920x1080@60Hz)

1024MB GeForce GTX 465 (Gigabyte) 35 °C

Hard Drives

1465GB Western Digital WDC WD15EARS-00S8B1 ATA Device (SATA) 30 °C

Optical Drives

PIONEER DVD-RW DVR-118L ATA Device

DTSoftBusCd00

DTSoftBusCd01

DTSoftBusCd02

Audio

Realtek High Definition Audio

I read something up about checking errors under computer management, these are just two i have no idea if this helps or not.

Error.

Event ID: 2 Logged: 6/09/2011 8:01:42 PM

Session "Homegroup Log" failed to start with the following error: 0xC0000035

Critical.

Event ID: 41 Logged: 6/09/2011 7:16:29 PM

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
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