Random freezes with windows 7 - 64 bit

Anonymous

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

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Anonymous

Guys,

I might have the answer to your problems. This might fix your sleep/suspend problems and your random freezing problems. Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings. I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors. I even tried swaping memory out, trying to eliminate bad memory and/or slots. It turned out that it was a memory frequency/timings/voltage issue. No more freezes! If you have a similar setup, this will most likely fix it. If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting. You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there. For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066 (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings. The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep. This solution may be partially dependent on you fixing a random freezing issue if you have one.

In your "advanced" power settings, disable "Hybrid Sleep". That's it! My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP) (ie. 6GB in 3 sticks)

Harddrive: 3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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966 additional answers

Anonymous

2011-08-15T22:19:20+00:00

I have an asus motherboard and my computer would freeze constantly after I installed this windows update.

ATK - system - ATK0110 ACPI UTILITY

Get rid of this update an it may fix your freezing problems.

I had that problem when I first switched to windows 7 but I recently started having freezing problems again. It started right after I installed iTunes a two weeks ago. I removed it and everything was fine again... until today... my computer froze for no reason but I have no idea why.

So to cap it off... two things that can freeze up your computer

ATK - system - ATK0110 ACPI UTILITY

iTunes 10

If my ipod wasn't a gift I would curse the day I got it. Nothing but a pain in the butt. Sony FTW!
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Anonymous

2011-08-16T12:32:08+00:00

Hi,

I had the same problems until yesterday. I tried a lot of things like cleaning my HDD, the registry, restoring my system, etc. But not the ram voltage (I've got an Asus laptop).

Microsoft has done a patch few days ago, I installed it 24 hours ago and my computer didn't freeze anymore. So, I think this patch solved the problem.

Here are the links for the patch :

64 bit version : http://thehotfixshare.net/board/lofiversion/index.php?t16288.html

32 bit version : http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=13842

You can also search Windows6.1-KB2575077-x64.msu or Windows6.1-KB2575077-x86.msu on google.

I hope that will help you.

ps : Sorry for the language, I'm not English.
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Anonymous

Hi there,

I have the typical random desktop freeze with my new Windows 7 64 bit OS  -- and I haven't read all of the 68 pages(!) on this thread, but on another similar thread, I found this HotFix from Microsoft that might help some of you people.  I installed this patch, and it worked beautifully for about 10 days - and then back to desktop freeze \*\*\*\*.  But open this link and see if the scenario described fits your own:   http://support.microsoft.com/kb/2300639/

Good luck on this - it might work!

cindy in sandiego

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Anonymous

2011-08-17T13:00:41+00:00

Same here :-(

Brand new system, win7 64bit, core i5, 8GB Ram, Nvidia GeForce GT 520.

System was ok for the first few days, but now I'm getting regular random freezes? Updated graphics card drivers about 10mins ago, so I'll monitor the situation and see if it has helped?

This has really put a downer on the new win7 pc, I'm now missing my reliable XP machine :-(
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