Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2011-07-16T19:27:37+00:00

    Well I'm 'glad' I'm not the only one. Never ever had this problem with Vista, but since I bought this PC with Windows 7 this thing CONSTANTLY freezes (sometimes up to 5 - 10 times a day) when working on certain things. I initially thought it was related to running audio whilst using Office, then whilst using Dreamweaver, then whilst using Thunderbird until pretty much anything causes this heap of cR*p to just freeze. Mouse goes cold, ctrl+atl del won't bring up the oprion to start task manager so the only thing left to do is to manually power down. I actually did a reinstall thanks to utterly useless microsoft update error lead me to a convoluted 'OS upgrade' - which failed and nearly destroyed my PC - but the issue is still there. Is it just useless Windows 7, a compatibility issue with the software I run (which worked fine on Vista) or what? Really doing my nut in!

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  2. Anonymous
    2011-07-16T20:08:45+00:00

    Well I'm 'glad' I'm not the only one. Never ever had this problem with Vista, but since I bought this PC with Windows 7 this thing CONSTANTLY freezes (sometimes up to 5 - 10 times a day) when working on certain things. I initially thought it was related to running audio whilst using Office, then whilst using Dreamweaver, then whilst using Thunderbird until pretty much anything causes this heap of cR*p to just freeze. Mouse goes cold, ctrl+atl del won't bring up the oprion to start task manager so the only thing left to do is to manually power down. I actually did a reinstall thanks to utterly useless microsoft update error lead me to a convoluted 'OS upgrade' - which failed and nearly destroyed my PC - but the issue is still there. Is it just useless Windows 7, a compatibility issue with the software I run (which worked fine on Vista) or what? Really doing my nut in!

    You mention an association with audio.  Do you have an audio driver installed, such as Realtek? Uninstall it  and reboot (thereby invoking the default Microsoft audio driver).  Don't worry; the audio will still work.  That might help with your issue.

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  3. Anonymous
    2011-07-26T00:39:38+00:00

    I've had the same problem and it was really **** me off. I ended up doing a full system restore and that worked for like 6 months and it started to do it again every 10 secs for a split second it would freeze almost like it was having a hiccup. I spent about three hours trying to figure the problem out and came across this. http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2265716kbln=en-us#step2 I requested it and installed. My computer still did it until I did a restart and have now used my computer for about three hours and it has not glitched once I tested it by watching a movie trailer online, which before use to take me a forever and really **** me off. Hope it works for you.

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  4. Anonymous
    2011-07-30T11:12:35+00:00

    Does everyone who's having this problem use an Intel processor and an Asus Motherboard?

    That seems to be the case from what I've read I have an i5 and an asus motherboard and have been having this problem recently and cant fix it. While I'm playing a game it will freeze the last sound I heard will usually start to loop or sometimes if I'm in a skype call the quality deteriorates and eventually the sound just stops my screen then goes black and after a few minutes my system seems to catch up with its self. I've tried cleaning my registry, ran a memory diagnostic, ran several virus scans on different programs, defragmented my hard drive and nothing has done the trick. Has anyone found a solution to this problem? The only difference I see between the problem I'm having to most people on this forum is my system has been running windows 7 home premium 64 bit fine for just about a year now and just last weekend this started happening.

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