Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2012-04-01T00:58:16+00:00

    I have the same problem + the constant 'not responding' irritations

    Operating System

    MS Windows 7 Home Premium 64-bit SP1

    CPU

    Intel Pentium P6200  @ 2.13GHz 64 °C

    Arrandale 32nm Technology

    RAM

    2.00 GB Single-Channel DDR3 @ 532MHz (7-7-7-20)

    Motherboard

    Hewlett-Packard 1668 (CPU) 67 °C

    Graphics

    Generic PnP Monitor (1366x768@60Hz)

    Intel(R) HD Graphics

    Hard Drives

    313GB Western Digital WDC WD3200BEVT-60A23T0 (SATA) 53 °C

    Optical Drives

    hp CDDVDW TS-L633R

    Audio

    IDT High Definition Audio CODEC

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  2. Anonymous
    2012-03-29T13:54:58+00:00

    this is what exactly happened to my pc, it freezes then an annoying sounds comes from my speaker... it happened two times to me, first when i was watching moving and the second one is when i was playing a game, already test the ram it passed two times, run a 3dmark benchmark it did well, but i have tried stressing it using prime95 yet.

    Asus Maximus III Gene

    Intel Core i5 760 2.8ghz

    Nvidia 210 GT

    Windows 7 Ultimate x64

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  3. Anonymous
    2012-03-27T08:44:52+00:00

    Hi guys I use Windows x64 home premium sp 1 and suffering freezes like you

    My system :

    • Asus M5A99X EVO Mobo
    • AMD FX X8 8120 3.1 Ghz Cpu
    • 4*2 8GB Corsair C9 1600 Mhz Ram
    • 1Tb Seagate Barracuda SATA III 7200 Rpm 64 mb Hdd
    • Sapphire HD4830 1Gb 256 bit Graphic Card
    • Thermaltake 600 W PSU

    I built this system 2 days ago (graphic card from old PC) it started freezing as soon as I installed windows heres what I tried

    • Installed Hotfix KB2575077
    • Changed Graphic Card to HD 3870
    • Installed Windows on different partitions
    • Put Ram in different DIMMS
    • lowered RAM frequency to1066 Mhz

    I noticed that it only freezes with asus and gigabyte motherboards anyone tried to change that?

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  4. Anonymous
    2012-03-13T20:01:19+00:00

    I have Norton 360 installed.  I had Mcafee to begin with but not any more.

    The system just ran a check disk last night.

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