Random freezes with windows 7 - 64 bit

Anonymous

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

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Anonymous

Guys,

I might have the answer to your problems. This might fix your sleep/suspend problems and your random freezing problems. Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings. I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors. I even tried swaping memory out, trying to eliminate bad memory and/or slots. It turned out that it was a memory frequency/timings/voltage issue. No more freezes! If you have a similar setup, this will most likely fix it. If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting. You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there. For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066 (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings. The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep. This solution may be partially dependent on you fixing a random freezing issue if you have one.

In your "advanced" power settings, disable "Hybrid Sleep". That's it! My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP) (ie. 6GB in 3 sticks)

Harddrive: 3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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966 additional answers

Anonymous

2011-08-16T12:32:08+00:00

Hi,

I had the same problems until yesterday. I tried a lot of things like cleaning my HDD, the registry, restoring my system, etc. But not the ram voltage (I've got an Asus laptop).

Microsoft has done a patch few days ago, I installed it 24 hours ago and my computer didn't freeze anymore. So, I think this patch solved the problem.

Here are the links for the patch :

64 bit version : http://thehotfixshare.net/board/lofiversion/index.php?t16288.html

32 bit version : http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=13842

You can also search Windows6.1-KB2575077-x64.msu or Windows6.1-KB2575077-x86.msu on google.

I hope that will help you.

ps : Sorry for the language, I'm not English.
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Anonymous

2011-08-15T22:19:20+00:00

I have an asus motherboard and my computer would freeze constantly after I installed this windows update.

ATK - system - ATK0110 ACPI UTILITY

Get rid of this update an it may fix your freezing problems.

I had that problem when I first switched to windows 7 but I recently started having freezing problems again. It started right after I installed iTunes a two weeks ago. I removed it and everything was fine again... until today... my computer froze for no reason but I have no idea why.

So to cap it off... two things that can freeze up your computer

ATK - system - ATK0110 ACPI UTILITY

iTunes 10

If my ipod wasn't a gift I would curse the day I got it. Nothing but a pain in the butt. Sony FTW!
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Anonymous

2011-08-15T14:36:06+00:00

well sad to say, I have been reading all the messages on a lot of forums and after reading this thread, I realized there is one thing in common. Windows Updates.

I have Windows 7 64-Bit, but I get the same problems on both Vista ( 32-Bit and 64-Bit ) as well as the Windows 7 32-Bit that my wife had on her computer. ( Testing purposes to eliminate the fact of it being a 64-Bit problem. )

I do not get any freezing at all UNTIL I run a windows updates. I still do not understand which update it is. But I'm thinking as some of you here have though.. Vista / Windows 7 apparently has a bug in it that only goes into effect once you do an update. This tells me that there could be a file that Windows is creating once it starts to go out to the net to run the Windows Update and actually downloads and installs the said updates. This happens even BEFORE I install the Service Packs for Vista / Windows 7. XP does not lock up and has never locked up, and there are no random freezes with it. This problem is obviously something in Vista / Win 7.

Here is what gets me though, WHY does XP work with updates and all, and Vista and Win7 do not perform correctly after they are updated ? Has this to do with security settings ? Or permissions not working right ?

I have a Phenom II x6 ( 6-Core - 1090T )

4 Gigs ram ( timings checked )

ASRock 890GX Extreme4

I have an on-board video card, but I get the same problems when I shut that down and installed an ATI 5570 Graphics card. 1 Gig Video Ram.

Keep in mind, even if I ONLY install the OS with no drivers, and I run the updates, I get the freezing. The UPDATES is where I narrowed this down too. I am thinking this has to do with MS security somehow because it checks your hardware and there is a conflict. It doesn't matter WHAT hardware you have according to this thread. I have checked this SAME issue with another computer and sure enough, there is the freezing once I do the updates.

EDIT : One thing to add, I do not get any apparent freezing ( pausing ) when I am watching videos or movies or TV shows on my computer when I am watching them. This includes Netflix streaming from the net. But games or anything else I do on my computer, I do get the freezing ( pausing ).
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Anonymous

2011-08-08T21:02:03+00:00

My Dell Inspiron 580

3.07 gigahertz Intel Core i3 540,

1130.35 Gigabytes Usable Hard Drive Capacity

768.68 Gigabytes Hard Drive Free Space

with Windows 7 64bit and OpenOffice 3.3 plus Mozilla Thunderbird 5 randomly has a keyboard freeze, when using either Thunderbird or OpenOffice writer, although the usb mouse is still operative. The only way to unfreeze the keyboard is to do a full reboot.

All the current Windows updates have been installed and McAfee security software is installed and automatically updates the latest anti-virus software plus several recent full virus scans.

The Dell downloads are all current and reinstallation of both Thunderbird and OpenOffice have had no effect.

Any help please?
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