Random freezes with windows 7 - 64 bit

Anonymous
2009-10-28T19:01:43+00:00

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7.  Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

Windows for home | Previous Windows versions | Windows update

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Anonymous
2009-11-14T19:44:19+00:00

Guys,

I might have the answer to your problems.  This might fix your sleep/suspend problems and your random freezing problems.  Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings.  I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors.  I even tried swaping memory out, trying to eliminate bad memory and/or slots.  It turned out that it was a memory frequency/timings/voltage issue.  No more freezes!  If you have a similar setup, this will most likely fix it.  If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting.  You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there.  For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066  (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings.  The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep.  This solution may be partially dependent on you fixing a random freezing issue if you have one. 

In your "advanced" power settings, disable "Hybrid Sleep".  That's it!  My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP)    (ie. 6GB in 3 sticks)

Harddrive:  3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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  1. Anonymous
    2012-01-02T02:16:12+00:00

    Hi thecreator,

    I have it partitioned fairly much as you said.  I was interested in your point that the disk needed reformatting prior to the install? Is it NTSF or FAT or?

    My work computer W7 Enterprise is crashing on Explorer frequently as well.  I need to to get admin on to it!

    I can't help thinking that with the size of this thread alone that there are some issues with W7 and that MS needs to get off there backside and have a good look.  Anyway I will give up now.

     

     

     

     

    Hi goneeil99,

    Windows 7 should be formatted with NTFS.

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  2. Anonymous
    2012-01-01T21:45:16+00:00

    Re keb0017's comment “you have serious comparability problem's with windows 7.” and  sunalsunkersett "Microsoft".. you listening?"

    Sadly, I don't think Microsoft see it that way. There are currently a little over 800 posts on this thread. A previous poster suggests that there are 5 posts on other sites for every one on this sight. OK so that's 4,800 of us who are suffering this problem. Lets call it 5000. Seems like a chunky number to us who are suffering, but to the mighty Microsoft Money Machine its peanuts. According to Wikipedia they had sold 400 million copies of W7 by 12 July 2011, so I guess we are talking 500 million by now. So to Microsoft that is a failure rate of 1 in every 100,000 copies sold. 

    Just over a year ago the BBC reported on the failure rate on the MOT test on UK cars and small vans. The best of the manufacturers was Toyota who had a failure rate of 11.2 % i.e. 1 in 9. Now I am not suggesting that these are even comparable tests, just that in other equipment that we regularly use we tolerate much higher failure rates. So whilst Microsoft give the impression that they could not care a **** about this freezing problem by not responding to this growing list of unhappy customers (it would be nice to hear from them that they are actually working on the problem), I suspect the reality is that it is probably low on the list of their concerns for two reasons:-

    1. as indicated the incidence is low, and
    2. there seems to be no common symptom which thus makes it very difficult to know where to start to try to find the cause.

    Yes mine freezes typically 6 to 8 times a day, somewhat less now that I have swapped out the graphics card for a less fancy one. Which brings me onto my pet theory of the cause: some sort of clash between the CPU in the PC and the processor on the graphics card. Suggested by the fact my wife's lower spec PC does not have a separate graphics card, and never freezes, and the swap mentioned above.

    Recognising the low incidence, and the consequent lack of impact on Microsoft, for a while I took comfort from the thought “just wait until some journalist on a major paper hits this problem and starts sounding off and giving Microsoft some major bad publicity, then we will see some action” until it dawned on me that they are all probably using Apple Macs anyway.

    Time to start saving up for a Mac.

    My PC

    CPU: AMD Phenom II X4 955 Black Edition

    Operating System: Microsoft® Windows 7 Home Premium 64-bit

    Motherboard: Asus M4A87TD USB3

    Memory: 8GB DDR3 1333mhz (4x 2GB)

    Hard Drives: 1TB S-ATAII 3.0Gb/s

    2nd hard drive: 1TB S-ATAII 3.0Gb/s

    Optical Drive: 22x DVD±RW DL S-ATA

    2nd optical drive: 6x Blu-Ray ROM S-ATA

    Graphics card: ATI Radeon HD 5770 1GB

    Sound card: Onboard 7.1 Audio

    Keyboard and mouse: Logitech Wireless keyboard and mouse

    Monitors: LG 22' E2240S-PN LED

    PSU: 650W Corsair TX Ultra-Quiet

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  3. Anonymous
    2012-01-01T20:05:51+00:00

    Nick, thanks for the tip. Windows 7 started freezing up randomly as you noted, sometimes would run for hours ok and other times it would shut down immediately upon startup. Power supply shound't be an issue as system is plugged into its own 20 amp circuit (if that's what you mean by power supply). I'll give it try.

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  4. Anonymous
    2012-01-01T18:20:55+00:00

    Yes!... tried changing the HDD but no luck.

    Don't try and find faults with your machine.. Its obvious where the problem lies.

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