Random freezes with windows 7 - 64 bit

Anonymous

I use to run Vista home premium x86 on a acer computer. This summer I downloaded Windows 7 rc x86. A month ago I bought all new parts and since I could use 64-bit system now I installed a 64-bit Windows 7. Then did the problem start. Every new and then the computer freezes, some days over 30 times. I thought it was hardware problem and tried a lot of hardware finders and nothing helped. I also installed windows 7 rc my mothers laptop (The same version I use to have that work fine) that used to run on Vista home basic.. But her computer didn’t freeze it just got a black screen now and then.

The I started to suspect that it was because it was a beta version so when windows 7 were released I bought two of them a 32-bit and a 64-bit. But the problem didn´t go away. It´s still there and It´s kind of frustrating and even more now when I’m trying to write a essay.

I used windows upgrade advisor and it didn´t see any problem with an upgrade to windows 7. What can I do?

original title: Random freezes with windows 7

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Anonymous

Guys,

I might have the answer to your problems. This might fix your sleep/suspend problems and your random freezing problems. Bottom line is that the default and "auto" values in Win 7 and your BIOS might not produce a stable computer...even with a virgin install.

RANDOM FREEZES FIX:

My computer used to freeze randomly until I fixed the memory timings. I suspected bad memory early on and tested it with MEMTEST, but it passed with flying colors. I even tried swaping memory out, trying to eliminate bad memory and/or slots. It turned out that it was a memory frequency/timings/voltage issue. No more freezes! If you have a similar setup, this will most likely fix it. If not, then check your memory and/or power supply.

The "AUTO" settings in BIOS *may not* produce a stable setting. You have to goto the ASUS support website and download the latest memory QVL and lookup the memory settings for your particular brand there. For my memory (OCZX1333LV6GK(XMP)) I had to make the following adjustments in the BIOS:

DRAM Freq:1066 (even though my memory is rated at 1333 frequency, the QVL guide recommended a lower freq!)

7-7-7-16 for the rest of the timings. The other settings I was able to leave in "AUTO"

DRAM BUS Voltage: 1.6

*warning: be sure to consult your memory/motherboard documentation...the wrong value could damage your components!

SUSPEND/SLEEP FIX:

My computer used to hang when coming out of sleep or wouldn't completely goto sleep. This solution may be partially dependent on you fixing a random freezing issue if you have one.

In your "advanced" power settings, disable "Hybrid Sleep". That's it! My motherboard doesn't like hybrid sleep.

*If you have a desktop with a UPS, Win 7 will treat it like a laptop and apply the battery settings....sooo make sure you adjust the "on battery" settings!

My setup:

Processor:Intel core i7 920

Motherboard:Asus P6T

Memory: OCZX1333LV6GK(XMP) (ie. 6GB in 3 sticks)

Harddrive: 3 x WD Caviar Black drives in RAID 5

PSU: X3 1000W

Video card: 2 x NVIDIA 9800 GTX+ SLI

*I have all of the ASUS overclocking/energy savings programs uninstalled

*I have the latest BIOS 0801 and all the latest drivers installed

Nick

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966 additional answers

Anonymous

2012-01-13T12:28:15+00:00

**** Fortunately a Microsoft Hotfix was found to be available to correct the issue.

This Hotfix KB2494427 was deployed to your PC(s) on the 10 11 and 12 of January and you should have noticed the problem has since disappeared.

KB2494427 "HOTFIX" didn't do a damn thing re-fixing my Windows Explorer crashing problem :(

Anything else in your "bag of tricks" Microsoft?

"Service Pack 2" perhaps? I hope it will address everyone's random freeze & crash issues!?
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Anonymous

2012-01-12T22:37:57+00:00

Dear all as you know we are all completely exasperated by MS's utter disregard for its long suffering customers on this blog. Please see below what has been happening in my business (70,000 PCs and 4 data centres), I know it may not directly relate to our issue here, however I received this email today from our IT team re Win 7 (we spend about $6million a year with MS) it does highlight that MS are not proactive when it comes to notifying and deploying hotfixes even to important customers):

Good morning all,

Along with many other clients you recently reported your PC has been having problems with Windows Explorer crashing.

After extensive investigation by the Platform Systems Level 3 Team this was determined to be a problem with the Network Discovery component of Windows Explorer.

Fortunately a Microsoft Hotfix was found to be available to correct the issue.

This Hotfix KB2494427 was deployed to your PC(s) on the 10 11 and 12 of January and you should have noticed the problem has since disappeared.

I trust this is the case and please feel free to contact me to discuss or report any ongoing issues with Explorer crashing.
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Anonymous

2012-01-12T06:21:58+00:00

+1 sunalsunkersett,

The Courts should prevent Microsoft from ever releasing another version of Windows until they have COMPLETELY fixed their previous version/s.

What's more, they should be doing their OWN R&D/testing instead of leaving it to their consumers to test & report back that they've stuffed it up, YET AGAIN!
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Anonymous

2012-01-12T05:47:02+00:00

Hi creator, and the rest of the forum members,

I totally agree with the creator; "But, why should anyone buy the next version of Windows, when Microsoft can't fix this version?"

I have been trying to get my daughter's PC working with Win 7 64bit Home Professional for the past 3 weeks! Freezes are totally random in nature, no matter what I've tried to remedy the issue with, including EVERY tip posted on this forum.

It's absolutely comical! (I have to laugh, or I'd put a match to my daughter's brand new PC).

My guess is, the problem is so deeply rooted in Win 7 coding, that Microsoft has decided to go "back to the drawing board", hence Windows 8! (Just a re-badged version of Windows 7 IMO).

Yet they have the gall to ask us all to shell out even more "coin" for what will essentially be a Windows 7 FIX. Anyone remember the Windows Millenium (ME) days? Or most recently their Vista FAIL?

Microsoft has to be the only company that can sell broken or unfinished products without fear of a Class Action Suit, or any court action for that matter.

Spare me all the new bells & whisles in your operating systems Microsoft, it's clear that you can't make them work anyway.

Just give me your first "Off the shelf" Operating System that actually WORKS!!!

Wasn't Windows 7 a fix for the failed Windows Vista in the first place? And now a Windows 8 which is a fix for a failed Windows 7? Hah! They should just re-launch a 64 bit XP Home with the latest drivers support.. just a suggestion.
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